Petrea Moore Email & Phone Number

• Management of Operational BCM across all business areas throughout ROI, UK and US ensuring the business are in line with the policies of AIB Group.• Assist management with development and implementation of revised recovery strategy and transition of Operational Resilience requirements in line with Continuity & Resilience Policy.• Coordination / support of BCM elements in the event of real life invocations or disasters.• Develop and manage exercise schedule, ensuring all critical business test in line with Continuity and Resilience Policy and any issues are addressed. • Provide exercise reports, and assess whether the continuity capability it is delivering meets policy requirements.• Manage & maintain BCM software including procedures, guidelines, templates and provide user training and workshops as required. • Monitoring of all continuity activity within AIB, maintaining metrics and monthly management dashboards and documenting reports summarising BCM activities and progress updates.Prepare packs for and chair Continuity Governance and Area Coordinator Committee meetings.• Providing support and guidance and manage training programme for Business Unit Coordinators, Area Coordinators and Plan Approvers.• Conduct Review & Challenge of Business Impact Analysis and Business Continuity Plans to ensure accuracy, relevance, and document reports with conclusions and remedial actions.• Subject Matter Expert for reviewing Risk Assessment Templates and supporting BCM documentation for Third Party Suppliers.• Manage and develop internal and external stakeholder relationships• Maintain up to date knowledge in relation to disaster recovery and business continuity

• Coordinated the AIB Customer Services continuity process with Senior Management during incidents, including execution of internal communications plan and implementation of lessons learnt with critical Business Units. • Acted as the central link between AIB Group BCM, IT Service Continuity and Business Unit Coordinators. • Ensured Customer Service compliance with Continuity & Resilience Policy. • Supported Business Units during development, maintenance and exercising of plans. • Raised awareness and embedded BCM with critical Business Units through training and regular updates. • Assisted Business Units with review of BIA, RTOs, RPOs, recovery strategies and resourcing requirements. • Represented Customer Services at quarterly AIB Group BCM Forum. • Chaired and minuted quarterly BCM Business Unit Coordinator meeting ensuring key messages from AIB Group BCM Forum were communicated. • Completed monthly dashboard with BCM metrics and key messages for senior management.

Bachelor Of Arts In Recreation And Leisure

Diploma Of Education, Business Continuity Management