Petrea Moore Email & Phone Number

• Management of Operational BCM across all business areas throughout ROI, UK and US ensuring the business are in line with the policies of AIB Group.
• Assist management with development and implementation of revised recovery strategy and transition of Operational Resilience requirements in line with Continuity & Resilience Policy.
• Coordination / support of BCM elements in the event of real life invocations or disasters.
• Develop and manage exercise schedule, ensuring all critical business test in line with Continuity and Resilience Policy and any issues are addressed.
• Provide exercise reports, and assess whether the continuity capability it is delivering meets policy requirements.
• Manage & maintain BCM software including procedures, guidelines, templates and provide user training and workshops as required.

• Coordinated the AIB Customer Services continuity process with Senior Management during incidents, including execution of internal communications plan and implementation of lessons learnt with critical Business Units.
• Acted as the central link between AIB Group BCM, IT Service Continuity and Business Unit Coordinators.
• Ensured Customer Service compliance with Continuity & Resilience Policy.
• Supported Business Units during development, maintenance and exercising of plans.
• Raised awareness and embedded BCM with critical Business Units through training and regular updates.
• Assisted Business Units with review of BIA, RTOs, RPOs, recovery strategies and resourcing requirements.

Bachelor Of Arts In Recreation And Leisure

Diploma Of Education, Business Continuity Management