Petr Elsner Email & Phone Number

Hlavní Město Praha, Česko

Close single point of contact for our commercial Customers with the goal of delivery the highest standard of IT services.Support our Customer's business growth needs and plans with:- New technologies and IT approach advisory- Business-IT processes and solutions consulting and recommendation- Managing the IT services delivery in almost any area (infrastructure, security, SW delivery, AI applications)All as a tool for Customer Satisfaction through: - Sustainable Profitability (from BAU, new projects or further business developments)- Quality of service and delivery from EmbedIT - Understanding of technology & business context of the IT activities - Contribution to Customer's project & resource prioritization

Hlavní Město Praha, Česko

Assignment in project of delivery of Mobile application for Home Credit clients in India, Vietnam, Indonesia and Philippines.Responsibility covers:- Product Owner and Lead- Stream Owner- Business solution advisor / architect... as well as at many other roles - as the Project requires. In my role I am in almost daily contact with colleagues and manager positions in mentioned countries as well as with huge multi country delivery team and Home Credit International management.My responsibility covers defining new features to align with business performance and also Customer experience growth, alignment on scope and priorities for multiple HC countries, plan the delivery and lead cross-country Agile delivery teams to successful Go-live.

Prague, Czech Republic

Assignment in project of delivery of Mobile application for Home Credit clients in India, Vietnam, Indonesia and Philippines.At the position of Product Owner and Lead, Stream Owner and Business solution architect as well as at many other roles - as the Project requires. In my role I am in almost daily contact with colleagues and manager positions in mentioned countries as well as with huge multi country delivery team and Home Credit International management.My responsibility covers defining new features to align with business performance and also Customer experience growth, alignment on scope and priorities for multiple HC countries, plan the delivery and lead cross-country Agile delivery teams to successful Go-live.

Jakarta

After I developed strong team to support analytics, development, strategy and process optimization in Collections department (RISK), I took over Ownership of client mobile application "My Home Credit Indonesia". During just one year I managed to deliver major improvements necessary for business growth and serving stable increase in customers satisfaction and base.All that through tight collaboration with technical delivery (I managed to grow the dedicated resources from 3 to 6 cross-functional SCRUM teams), all business units, UX/UI team, customer experience team and Strategic committee of our company.I was very shortly recognized as leader, who can manage to deliver company strategy in systematic and structured way.I got the opportunity to took over another digital channel (OASYS - online application system as web based solution integrating e-commerce partners during customer application process).As a strong leader I was also offered to be part of the team leading our company to successful Agile transformation.I do not limit my contribution and leadership just to my role in Digital department. I contribute in designing solutions for Sales, CRM, multiple platform integrations, unique solutions of eWallet or MarketPlace.Every day I want to learn something new. Everything is always at the starting point for improvement.

Jakarta

I kept developing and growing my teams in Collections and took over ownership of collection business processes.I setup strong and structured unit for Collections support counting data and process analytical teams, application development and improvement team, business process design and optimization and team operating and tuning the dialing process and strategies.During Year 2018 I also successfully went through and finished international management program from Home Credit International: ODYSSEY (several modules focusing on the management and leadership skills in China, Russia and Czech Republic, working in teams with the best colleagues from other Home Credit countries on innovation project finally presented to top management of Home Credit International)

Jakarta, Indonesia

I continued my exposure in Collections department and add to my responsibility also ownership of Collection strategy and its improvement.

Jakarta, Indonesia

My starting role in new company and new country (Indonesia).During these amazing almost 2 Years i grew the team supporting Collection processes from 2 data analysts to 6 analyst, small development team for collection system and team operating dialing software.I helped to setup standards for systematic data counting processes and process and performance monitoring.

Prague, The Capital, Czech Republic

Development and support of EWS application (Early Warning System)

Prague

Data analysis, reporting, DWH historization development and testing, SQL & PL/SQL queries, scripts tuning and development, risk events calibration

Collections data and process analysis and developmentLate Collectionm process redesignWriteOff and Recovery reportingRecovery (Core, Debt sale, Solicitor's office) prediction...Next activities in Users-Demandt X IT-development coordination...

Complex information system K2 implementation:Customer processer analysis (purchase, sales, production, sorrage, accounting, invoicing, ...) ... with customer (making deals)Proposal of the best solution for the customer (price, performance, function, user-friendly)System modificationsImplementationEverything as a part of the implementation team and as an project leader as well.

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5, Mathematics, Physics

Education record