Tom Petrie Email & Phone Number

London, England, Gb

London, England, Gb

London, England, Gb

Promoted to oversee all clients across RW Travel & Events, I have been proactively developing the client journey that all of our partners follow throughout the year, making sure that we maintain excellent relationships by anticipating their needs and tailoring our communications to ensure we deliver a rich customer Journey. I have a keen interest in ensuring we provide the best service possible to all of our customers, and bring a focus on their needs to everything we do. I also Manage the renegotiation of yearly contracts with our partners, a process which included listening to feedback and negotiating proposed changes into the final contract.

London, England, Gb

Working in partnership with Charities and Universities to take Students on incredible challenges of a lifetime, whilst also raising inspiring amounts of money for charity.As Business Development Manager my role focused on a few key areas; - Lead a team of 4-5 to reach agreed sales targets each year- Focussed on identifying and securing new business opportunities- Responsible for the financial forecasting and budgeting of my team- Managed the consolidation of our London and regional office spaces into one new location, this involved finding an appropriate space, contract negotiation, moving logistics.- Managed our emergency telephone for in-country crises, often coordinating multiple individuals and organisations when logistics failed in country or for medical emergencies

I work on account management, Customer service and Business development

I worked as front of house staff; both serving customers at the bar and waiting on tables.

I worked across various primary schools in London as an on call Teaching assistant in the classroom