• Meet with clients to discuss their hardware and software needs.• Help trouble shoot Client Smart Devices• Educate clients on how to use Smart Devices/Company Products•Designing and installing customized software and hardware solutions for the customer.• Testing and performance of the installed system and fixing bugs.• Developing relationships and maintaining customer relations.• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team.•Analyze current technologies used within the company and develop steps andprocesses to improve.• Provide technical support.• Create Documentation• Use computers extensively to produce and analyze designs.• Test work and refine processes.• Lead the evaluation of new hardware, operating systems and infrastructure components.• Designs, engineer, and implements solutions to support operational or customer facing systems (POS registers, servers, back office desktops, in-store kiosks and mobile devices).

• Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service.• Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone.• Board/deplane flights and escort passengers to and from aircraft in a timelyand efficient manner, and assist passengers, as needed.• Create a customer friendly environment• Enforces safety/security measures and protects sensitive zones. Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors and other special occasions.• Provide white glove support for VIP clients• Operate and trouble shoot company computers and equipment such as air-bridge, scanners and airline specific software.• Produce work-related documentation when required.