Petrya Brito Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

• Reviewing the global Ads according to Facebook policies and follow the procedures with accuracy and efficiency• Identify risks proactively and reactively by operating directly with protocols and critical workflows for users, ads and FB community.• Communicate emerging risks to management and cross functional partners.

County Dublin, Ireland

• Interacted with multiple cross-functional teams globally to investigate, resolve, and respond to high-priority matters, including Electoral, Civil, and Extra Judicial types of litigations.• Enforced Social Media Community standards and policies, including some basic compliance policies.• Mitigated high financial and reputational risks within short deadlines.• Provided answers to Outside Legal Counsel on litigations, utilizing advanced data analytical and investigative… Show more • Interacted with multiple cross-functional teams globally to investigate, resolve, and respond to high-priority matters, including Electoral, Civil, and Extra Judicial types of litigations.• Enforced Social Media Community standards and policies, including some basic compliance policies.• Mitigated high financial and reputational risks within short deadlines.• Provided answers to Outside Legal Counsel on litigations, utilizing advanced data analytical and investigative techniques.• Utilized problem-solving skills to resolve large and complex business problems.• Participated in quality evaluation of the Cases and provided feedback to the team.• Used complex tools and investigation methods to assess threats and escalate high-risk issues, including identifying, securing, and recovering compromised accounts/profiles on the platform. Show less

Dublin, County Dublin, Ireland

Acted as a direct liaison with the Group's players through various communication channels, offering prompt, precise, and comprehensive assistance with Poker queries.Managed general account operations and handled confidential information, including passwords, cash transfers, account privileges, deposits, and withdrawals.Identified and actively contributed to the mitigation of risks associated with fraud patterns and trends.Delivered high-quality service while consistently meeting SLA… Show more Acted as a direct liaison with the Group's players through various communication channels, offering prompt, precise, and comprehensive assistance with Poker queries.Managed general account operations and handled confidential information, including passwords, cash transfers, account privileges, deposits, and withdrawals.Identified and actively contributed to the mitigation of risks associated with fraud patterns and trends.Delivered high-quality service while consistently meeting SLA targets, prioritizing efficient case resolution.Recognized content guideline gaps and trends, contributing to the enhancement of the Group's policies and enforcement methods.Ensured accurate and timely escalation of issues impacting the Group players' experience. Show less

Ireland

Brazil Casework Project: Interacted with multiple cross-functional teams globally to investigate, resolve, and respond to high-priority matters, including Electoral, Civil and Extra Judicial types of litigations• Enforcing Social Media Community standards and policies including some basic compliance policies• Mitigating high financial and reputational risks in short deadlines• Providing answers to Outside Legal Counsel on litigations utilizing advanced data analytical and… Show more Brazil Casework Project: Interacted with multiple cross-functional teams globally to investigate, resolve, and respond to high-priority matters, including Electoral, Civil and Extra Judicial types of litigations• Enforcing Social Media Community standards and policies including some basic compliance policies• Mitigating high financial and reputational risks in short deadlines• Providing answers to Outside Legal Counsel on litigations utilizing advanced data analytical and investigative techniques• Utilizing problem-solving skills to resolve large and complex business problems• Participating in quality evaluation of the Cases and feedback with the team• Use complex tools and investigation methods to assess threats and escalate high-risk issues including identifying, securing, and recovering compromised accounts/profiles on the platform Show less

Dublin, County Dublin, Ireland

• Responsible for investigating and monitoring reported issues on the platform, acting according to the Client policies and escalating potential risks internally to relevant teams.• Responsible for providing excellent support and assistance to users from the Portuguese markets around the world, always following the Client’s policies to ensure the best user experience.• Responsible for reviewing videos, posts, comments, photos and live streaming content, investigating and resolving cases… Show more • Responsible for investigating and monitoring reported issues on the platform, acting according to the Client policies and escalating potential risks internally to relevant teams.• Responsible for providing excellent support and assistance to users from the Portuguese markets around the world, always following the Client’s policies to ensure the best user experience.• Responsible for reviewing videos, posts, comments, photos and live streaming content, investigating and resolving cases involving reported accounts that have been flagged for potentially sensitive content and determining resolutions based on the client policies.• Validating, investigating and responding to inquiries of an urgent or sensitive nature within established guidelines.• Working closely with the Client to align specific cases in the Portuguese market.• Maintaining the highest level of confidentiality while working. Show less

County Dublin, Ireland

Reviewed and processed purchase invoices on the Navision system, ensuring accurate coding to the correct nominal code, VAT code, department code, and cost centerSet up new vendors accounts and attended all vendors inquires in a professional and mannerManaged payments on Ulster Bank for various currencies (EUR, GBP, and others), following up on managers' approvals within specified timelines.Reviewed and processed all commission payments.Managed PO SystemMaintained the general… Show more Reviewed and processed purchase invoices on the Navision system, ensuring accurate coding to the correct nominal code, VAT code, department code, and cost centerSet up new vendors accounts and attended all vendors inquires in a professional and mannerManaged payments on Ulster Bank for various currencies (EUR, GBP, and others), following up on managers' approvals within specified timelines.Reviewed and processed all commission payments.Managed PO SystemMaintained the general ledger and accurately allocated payments.Processed staff expenses and reported them to the payroll department.PPosted general journals on the Navision system Reconciled creditor accounts and proactively investigated discrepancies between supplier statements and the ledger.Completed monthly bank reconciliations and took appropriate corrective actions for any outstanding items.Effectively managed and reconciled petty cash (EUR, GBP) and vouchers.Conducted analysis and prepared reconciliations for 15 credit cards, matching them with all corresponding receipts. Show less

County Dublin, Ireland

• Cashier• Barista • Waitress

Barueri, Brazil

• Promoted from Finance Administrator to Marketing Account Executive after 1 year and 4 months• Coordinated incentive campaigns (loyalty program) to increase retail sales and employee engagement with an attractive reward (B2B)• In charge of bigger clients (Souza Cruz S.A., NET, Yamaha Motor Company Lta., BRF S.A. and Bunge S.A.) • Collected briefing from business client to plan campaigns based on specific budgets and awards• Delegated and checked tasks between our business… Show more • Promoted from Finance Administrator to Marketing Account Executive after 1 year and 4 months• Coordinated incentive campaigns (loyalty program) to increase retail sales and employee engagement with an attractive reward (B2B)• In charge of bigger clients (Souza Cruz S.A., NET, Yamaha Motor Company Lta., BRF S.A. and Bunge S.A.) • Collected briefing from business client to plan campaigns based on specific budgets and awards• Delegated and checked tasks between our business client with different Agency’s departments, including Creative / Graphic, IT, Finance, Events and Call Centre• Supervised and followed up the creation of logos and contents with Creative and Graphic department • Coordinated websites development for each campaign with the IT department and managed communications, upload of sales results, awards (point collection from e-commerce), games and quizzes• Responsible for daily marketing communications and awards results of campaigns participants (sales team), e-mail marketing, text message, data entry, banners on the website and Facebook • Handling complaints and negotiations, more than 600 cases monthly, from the Call Centre department about websites, point collections from e-commerce or any other issue • Monitored and created management results reports, weekly/monthly from website’s traffic, google analytics and IT reports to improve the marketing strategy • Managed trainees and junior administrative assistants Show less

Barueri

• Controlled budget and profitability of 8 incentive marketing campaigns for Nestle S.A. • Responsible for updating the cash flow of each campaign to create reports for the Executive team and Directors• Processed customers’ invoices using Totvs software• Manage monthly accounts receivable from customers and projects expenses• Responsible for travel float expenses - 33 field coordinators • Authorised payments request to internal service providers working with Proteus (Totvs… Show more • Controlled budget and profitability of 8 incentive marketing campaigns for Nestle S.A. • Responsible for updating the cash flow of each campaign to create reports for the Executive team and Directors• Processed customers’ invoices using Totvs software• Manage monthly accounts receivable from customers and projects expenses• Responsible for travel float expenses - 33 field coordinators • Authorised payments request to internal service providers working with Proteus (Totvs software)• Created and monitored processes to simplify and organize the routines between The Finance department and The Marketing department: new forms, online communications and meetings • Professional Performance Award in the Year 2010 at LTM Loyalty (Comms Agency) Show less

São Paulo, Brazil

• Controlled budget with Excel for specified stands for trade fairs and sales displays. • Prepared descriptive materials details in Word to accompany budget plan and art designers • Monitored deadlines to receive in-time approvals before events • Covered maternity leave in the Finance department for 6 months taking responsibility for invoice processing, bank reconciliation, accounts receivable, and accounts payable with access to security vault and passwords

Campinas Area, Brazil

• Processed custumers’ invoices • In charge of processing payments • Liaising with suppliers, made and checked orders of cleaning products, uniforms, among others• Performed daily bank reconciliations and transactions report• Responsible for managed reports using finance software and Microsoft Excel• Other ad hoc admin duties

Campinas Area, Brazil

•Organised over 15 solemnities (formal events) per year for approximately 30 people•Controlled materials, make orders, checklist and mailing contact list updating•Creating official letters, circulars, and teasers to the Chief Executive and other departments of the City Council of Campinas-SP in Brazil.

Postgraduate Degree, Mba Administration, Finance And Value Generation

Diploma, Accounting And Finance

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication, Public Relations