As Director of Global Sales Excellence, I am dedicated to building a culture of high-performing Global Sellers & Leaders through a focus on sales tools, resources & training. My global team & I serve in a consultative capacity to provide insights & best-in-class solutions that allow our Global Sales Professionals to continue to refine their sales & leadership skills across the globe.

As Senior Manager of Global Sales Training, I partner with our global stakeholders throughout IHG Hotels & Resorts to inform, educate & enable our global sales force of on & off-property sellers to execute on sales-related initiatives. We are responsible for the quality & consistency of IHG's training content around the globe with a focus on coaching & leadership development, sales methodologies, and skill-building. My team advises, advocates & collaborates with one goal in mind - the upskilling & consistent enhancement of every IHG seller through a dynamic & multi-faceted ongoing learning journey approach.

As Global Sales Effectiveness Manager I am responsible for the creation, development & implementation of training, strategies & programs that will assist our Global Sales Team, with a focus on our Corporate Transient Global Sellers. I am responsible for onboarding new sellers, upskilling & cross-training seasoned sellers, and education & activation of the Challenger Selling methodology.Through an in-depth & thorough understanding of the Business Travel segment from an on- and off-property perspective, I provide coaching & training opportunities to our leaders & sellers to help make their teams more effective & more successful.

As a Board Member for the HSMAI Foundation, I am thrilled to be focused on elevating, attracting & enabling the next generation of hospitality sales talent.

Responsible for Group Sales efforts in the corporate, pharmaceutical, association & government segments. Targeted solicitation efforts through reader boards, Delphi prospecting & outside sales calls. Effective team leader & enthusiastic trainer. Active participant in weekly yield meetings, month-end reporting & quarterly budget presentations.

City Sales Manager for Hotel Monaco Philadelphia & Hotel Palomar Philadelphia. Worked to build & maintain corporate transient, consortia & wholesale/FIT accounts for both Kimpton Hotels of Philadelphia. Increased market share & RevPAR through cross-selling, premium room type strategy and targeted solicitation efforts.

Opening Business Travel Sales Manager for Hotel Monaco Philadelphia. Responsible for introducing the Philadelphia market to the Monaco concept while building Corporate Transient account base & exceeding budgeted revenues.

Responsible for pricing, negotiation and management of all national corporate, local corporate, consortia, wholesale & airline crew accounts for 757 room hotel. Act as liaison between clients and hotel staff to ensure guest satisfaction while maximizing revenues for the hotel. Strong focus on project team management & relationship building with guests & clients through local sales calls & agency visits. Strong proficiency with Lanyon, Galaxy/Lightspeed, Hotelligence360 & Delphi programs.

Total account management for transient & group clients. Hosted weekly guest appreciation receptions to build loyalty & instituted Company of the Month promotions to increase revenues.