Martin Petty Email & Phone Number

London, Gb

City Of London, England, United Kingdom

As an Application Cluster Lead specializing in maintenance, I bring extensive experience in optimizing the reliability and performance of a cluster of applications. In my role, I lead a dedicated team focused on the ongoing maintenance, support, and enhancement of critical applications within the assigned cluster. I collaborate closely with stakeholders to ensure the seamless functioning of applications, implement proactive maintenance strategies, and troubleshoot issues to minimize downtime. With a commitment to operational excellence, I contribute to the organization's success by ensuring the stability and efficiency of key applications in alignment with business objectives.

City Of London, England, United Kingdom

As a Platform Engineer, I specialize in architecting, implementing, and maintaining robust technology platforms that underpin the deployment and operation of software applications. In my recent role, I successfully led a critical project involving the migration of the on-premises corporate share to SharePoint Online. This project showcased my ability to design scalable and resilient infrastructure, automate deployment processes, and ensure the seamless transition of essential corporate data to a cloud-based environment.

City Of London, England, United Kingdom

In my role as an Infrastructure & M365 Engineer, I specialize in orchestrating complex projects that enhance organizational efficiency and productivity. A key highlight of my recent experience involves successfully executing Microsoft 365 Tenant to Tenant Migrations. I led seamless transitions for Exchange Online Mailboxes, Dynamics 365 Instances, Power BI Services (including Workspaces and On-premises data gateways), SharePoint Online, and Office 365 Groups.Furthermore, I have a proven track record in executing Domain Controller Upgrades, facilitating Insurance Application Upgrades/Migrations, and managing the decommissioning process of Citrix ShareFile. Additionally, I played a pivotal role in streamlining data management by overseeing the migration of local 'Home Directories' to OneDrive, aligning with modern cloud-based solutions.

City Of London, England, United Kingdom

In my role as an Infrastructure Support Specialist, I have successfully spearheaded critical initiatives focused on enhancing the efficiency and resilience of organizational infrastructure. A notable accomplishment includes the seamless execution of a DataCentre VM Migration, coupled with the meticulous shutdown and tear-down of two legacy DataCentres.My expertise extends to managing end-to-end Application and Data Migrations, ensuring a smooth transition while minimizing disruptions. I am committed to optimizing IT environments for peak performance, driving operational excellence, and contributing to the overall success of the organization.

London, United Kingdom

Collaborating closely with clients to offer insightful guidance on leveraging information technology to achieve their business objectives and address challenges. Specializing in enhancing the structure and efficiency of IT systems across diverse organizations. Offering strategic advice to clients on technology, IT infrastructures, and optimizing significant business processes through IT enhancements. Expertly assisting in selection and procurement processes, providing high-level technical support, and delivering user training. Proactively managing and maintaining IT services, systems, applications, and infrastructure to ensure seamless operations. Committed to driving technological excellence and contributing to the success of organizations through innovative and strategic IT solutions.

City Of London, England, United Kingdom

In my capacity at Novae, I was entrusted with the critical responsibilities of supporting, maintaining, and troubleshooting the company's core infrastructure. My role encompasses a comprehensive approach to ensure the robustness and reliability of our foundational technology systems, thereby enabling seamless operations and supporting the organization's strategic objectives.

London, United Kingdom

As an Onsite Engineer, I specialized in the maintenance and support of Windows OS servers and Windows 7 end-user devices. My role involves ensuring optimal performance and reliability of these critical systems through proactive management and technical expertise. I provide comprehensive support, addressing both server and desktop environments, to guarantee seamless operation and user satisfaction.

London, United Kingdom

In my position at QBE, I was an integral part of a dedicated team comprising seven engineers and Subject Matter Experts (SMEs) focused on delivering third-level and above End User Support. My responsibilities include providing expert support, maintenance, and resolution of technical issues across a wide array of high-profile technologies and systems within the company. My role is pivotal in ensuring the seamless operation of our technology infrastructure, thereby enhancing organizational efficiency and user satisfaction.

Southend On Sea, United Kingdom

I deliver comprehensive support services, encompassing desk-side assistance, telephone, and helpdesk support, for Microsoft Windows XP, Windows 7, and Office 2003/2010. My expertise serves approximately 1,800 users, ensuring they receive timely and effective solutions to their technical issues. This role demands a high level of technical proficiency and exceptional communication skills to support a diverse user base, fostering a productive work environment through seamless technology operations.

Essex, United Kingdom

I offer specialized desk-side and telephone support for Microsoft Windows XP, Vista, & 7, as well as Microsoft Office 2003, 2007, & 2010, catering to a diverse user base of approximately 100 individuals across five centers. This role involves a detailed understanding of various operating systems and office software, enabling me to efficiently resolve technical issues and support our users’ needs. My responsibilities ensure optimal software performance and user productivity, emphasizing personalized support and rapid problem resolution.

Essex, United Kingdom

In my role within a family-run business, I am instrumental in managing customer communications across various channels, including email, fax, and telephone. I adeptly fulfill objectives and follow directives issued by the operation's headquarters, ensuring alignment with the company's strategic goals. Additionally, I coordinate the utilization of automated and computerized systems, optimizing operational efficiency and supporting the seamless execution of business processes.

Essex, United Kingdom

My responsibilities encompass a broad spectrum of technical services, including the installation of Cat5e, Cat6, and Fibre Optic cables to ensure robust network infrastructure. I manage server and workstation relocations, along with meticulous cabling and patching, to maintain optimal connectivity and performance. My role involves conducting server maintenance to ensure system reliability and longevity.Additionally, I provide dedicated helpdesk support for schools, offering timely solutions to a wide range of IT issues. I am also involved in designing network segments to enhance network efficiency and security. My technical expertise extends to building servers, PCs, and laptops, tailoring these systems to meet specific operational requirements.Collaborating closely with software vendors, I ensure that software solutions are seamlessly integrated and fully operational, facilitating an effective technology ecosystem within organizations.

Level 3 Btec National Diploma For It Practitioners (Ict Systems Support & Networking), Computer And Information Sciences And Support Services

Gcse'S English, Maths, Science, Pe & Gnvq Ict