I am a seasoned retail executive with over 15 years of experience in managing large-scale regional network with more than 50 billion rubles in turnover and over 7000 employees.I have a proven track record of diagnosing and optimizing processes, reducing company costs by more than 100 million rubles per year. Some of the projects I have implemented include: replenishing store stock without recounting with internal and external suppliers, increasing the efficiency of store employees, reducing shrinks, optimizing the inventory level of the network, and more.I have also achieved an increase in customer NPS from 52% to 71% by changing the service attitude of the network employees over the year.I have successfully developed and integrated new store formats into the existing business, resulting in a 10% increase in company turnover, without increasing the back office costs.I have successfully restructured retail companies, demonstrating my skills as a good analyst, team manager and motivator.I am a committed, self-motivated, strategically thinking person with a certain degree of “hands-on” approach, able to put plans into action and to achieve ambitious targets.I have been involved in restructuring as well as building up from scratch.
Listed skills include Retail, Management, Operations Management, P&L Management, and 46 others.