Petya Mutafchieva Email & Phone Number

Sofia, Sofia City, Bulgaria

Sofia

• Manages escalated requests to determine if prioritization is needed
• Responsible to conduct a Quarterly review of the Account Profile Database and make necessary updates.
• Serves as the Single Point of Contact (SPoC) to the Account and Account Business Operations Executive (ABOE) for any issues or internal/customer escalations that may arise relating to all SRM requests. This includes.
• Ensures corporate Quality Assurance (QA) processes and tools are maintained/updated and all outgoing customer documentation meets DXC Technology Standards
• Manages Go-to-Green plans and actions
• Identifies process improvement initiatives

Sofia

- Customer support of the HP external German customers;- Handling of standard and non-standard customer requests and creating of proposals;- Managing the end-to-end non standard service process, from receipt of a customer request through proposal, acceptance, delivery implementation and closing of requests; - Coordination of HP delivery teams and working.

Sofia

- Take care of procurement requests coming from Account teams, delivery Managers and end customers (received by mail or pulled from dedicated tools)- Coordinate and execute quote requests coming from the account team or the client - Maintain/ update supplier base information - Place purchase orders on to suppliers, expedite and coordinate deliveries.

Sofia

- Raise purchase orders to required quality in a timely manner to achieve turn around time targets - Liaise with suppliers to collect quotation and other documentation where required - Expedite and coordinate deliveries (working with suppliers and requestors) - Handle reverse logistics, wrong shipments, claims, invoice reconciliation - Working towards.

Sofia

- assists Buyers in the research and preparation of specifications and requests for quotations of prices - examines reference books and catalogs to find products which meet departmental specifications - maintains records and prepares documents and reports such as departmental fuel usage - Compares costs and evaluates the quality and suitability of.

Bachelor Degree, Bachelor Degree In Finance

Activities and Societies: Economy, Corporate Finances, Bank Accounting, Financial accounting, Public Finances, Statistic,Management.

High School, German