Software Engineer
CurrentAutomation of mortgage, banking and finance business processes for our clients based in USA, Canada, Europe, Africa, Asia, South America and Australia using Zoral Decision Engine - a modular platform that designed from the start to use artificial intelligence and deep learning, adapts to individual customer behaviour, controls omni-channel customer experience, powers automation and digital transformation.My contribution to the project:Built automated solutions to solve complex business problems, increase operational efficiency and customer satisfaction.Built data exchange automation and bi-directional process interaction with web sites, desktop and mobile applications, legacy and third-party systems.Created programmatic robots with AI cognition, enabled them to make complex decisions with low risk, cost, and high ROI which can be administrated with minimal resources and maintenance.Automated many manual tasks eliminating huge amounts of manual effort, data entry and mathematical errors. Liberated high value staff from menial and low value tasks what led to increased business capacity and productivity, decreased cycle times and improved transaction throughput.