Paul Ward Email & Phone Number

Orlando, Florida, United States

Salt Lake City, Utah, United States

As a Data Analytics Director, I managed project financials, including P&L, to guarantee project profitability. My role involves spearheading a cross-functional team to enhance operational efficiency by integrating state-of-the-art automated analysis techniques, thereby expanding our service capabilities.My key accomplishments in this role are:• Strengthened strategic relationships and reputation with internal partners, clients, and cross-functional stakeholders including C-suite executives through clear communication, high quality analysis and insights, and on-time delivery, resulting in $500k of incremental revenue.• Led and mentored 2 - 4 teams of analytics professionals including data extracting, cleansing, combining, workflow building, data modeling, analysis, data visualization, and storytelling, on data with more than 70 million records.• Enhanced existing client solutions by implementing automated analysis techniques, such as algorithms for the identification of revenue migrating between products and combining conflicting data sources into a single source of truth.• Optimized efficiency gains by creating low-cost interim solutions that would realize the majority of project gains in the first two months of a six-month project.

Salt Lake City, Utah, United States

During this time, I led a team of data analysts in extracting valuable pipeline, topline revenue, and retention insights for our clients. By providing crucial feedback on internal development initiatives, I played a pivotal role in enhancing overall quality and customer satisfaction levels. Additionally, I ensured accurate acquisition target pricing information for our private equity clients by detecting and correcting critical errors in automated data processing to safeguard future projects.My valuable contributions to this role are:• Managed shifting priorities and deadlines in a high-pressure environment; balanced competing demands to ensure on-time project deliverables and maintain stakeholder satisfaction, resulting in continuous influence on multi-billion-dollar investment decisions.• Analyzed customer and revenue retention and presented the results to broad audiences, from analyst to CEO.• Facilitated rapid promotion and adoption of an enhanced analysis for a time-sensitive SaaS acquisition, as well as training and guiding new analysts to deliver accurate metrics to enable successful bids.• Managed newly onboarded data analysts participating in pro bono analytics projects centered on hypothesis-driven inquiry, delivering actionable insights to benefit local arts centers and after school programs for disadvantaged youth.

Orange County, Ca

In this role, I took the initiative to enhance customer quotes, minimize revenue leakage, and improve accuracy by spearheading the conceptualization and development of a specialized tool. I led teams through every stage of software license audits, offering expert-level guidance to both clients and audit targets on licensing terms, agreements, software asset management principles, and audit methodology.My notable accomplishments in this role are:• Improved operational efficiency by 75% by leading an initiative to identify choke points, forming a cross-functional team to develop more efficient analytical tools, and measuring the program value realization and business impact.• Reduced a client's vendor costs by $5M annually by developing and executing a change management roadmap to transfer analytical solutions from vendors to the client, including budgeting, planning, process engineering, tool development, training, and post-transition support.• Created forecasting models of customer software spend to make compelling business cases for Sales teams to lock in customer spend for 3 to 5 years.• Prepared business cases for analytics projects including cost-benefit analyses and potential ROI.

Santa Clara, Ca

As a Senior Associate advisor, I influenced revenue growth by personally designing algorithms to identify and prioritize customers for a range of sales opportunities, such as technology upgrades, maintenance true-ups, and licensing reconciliation. Both remotely and onsite, I collected software usage data, using a combination of manual techniques, automated tools, and personal interviews. My role also involved coordinating project execution across multiple organizations. Additionally, I played a role in enhancing team performance by providing guidance to junior analysts and creating valuable references for future initiatives by documenting the entire lifecycle and procedural workflows of a significant sales finance program.My valuable contributions to this role are:• Investigated and resolved discrepancies between licensed limits and actual usage by liaising with both licensor and licensee to ensure compliance.• Refined existing protocols to enhance accuracy by conducting detailed analysis and documentation of procedures for measuring enterprise storage utilization.• Increased operational effectiveness by ensuring smooth adoption of changing data sources and new analytical capabilities, while incorporating automated processes.• Drafted customer entitlement reports to support informed decision-making by conducting in-depth analysis of purchasing, maintenance, and revenue databases.

Applied Data Science

Certificate program (continuing education units) that covers the theory and practical application of supervised and unsupervised learning.

Master Of Business Administration - Mba

Dean's Scholar

Bachelor Of Science - Bs, Computer Science

Regents' Scholar Graduated with Honors