• Developed and correlated product vision and roadmap with a stakeholder engagement, which grew project success rate by 20%.• Created a consisted WBS from epics to features with prioritized product backlogs, defined User Stories with 600+ test scenarios with 95% coverage of exceptions.• Managed communication with various stakeholder such as clients, c-level managers, project supervisors, key partners, negotiating terms, scope, deadline, resolved 85% of issues.• Directed a cross-functional team of 10+ members in developing both Enterprise level and B2C products from initiation to implementation.• Corrected and validated UX prototypes to ensure compliance with user stories, resulting in a 45% reduction in duration of planning activities by removing ambiguity.• Conducted market analysis and proposed development strategy for a new SaaS product with a freemium based pricing model to support business grows.

• Mentored and guided 3 cross-functional teams, provided detailed analysis and system modeling advice to develop extendable and easy to use products, which improved development productivity by 30%.• Assisted product owners to redesign and improve the implemented system functionalities based on micro services architecture, enhanced product reliability by 25%.• Collaborated with architect leads to develop highly scalable business and technical solutions and prepared technical artifacts for designing a customizable work flow engine.

• Spearheaded the detailed analysis of client needs and design of executable process in a process-centric infrastructure and performed system testing, resulting in an 80% improvement in product quality by eliminating development rework.• Led development team based on an agile approach in response to changing customer needs, reduced feature delivery cycle time by 33%.• Collaborated with multiple stakeholders and revived relationships with existing clients along with continuous follow up to meet their expectations and remove project obstacles, which led to a 70% increase in customer satisfaction.• Redefined the business processes of banking sector clients and advised improvement solutions after current situation assessment, which increased efficiency and eliminated operational bottlenecks.

• Gathered and analyzed the business requirements for 4 subsystems of under development ERP solution by interviewing domain experts, observing processes and benchmarking best practices in petrochemical supply chain.• Created a structured and easy to use template to describe system features and their specifications along with presenting models based on the UML standard, resulting in 50% improvement in clarification and knowledge crunching process.• Trained and guided two junior analysts for achieving job competency, saved budget for hiring new staff by 30%.• Cooperated with the marketing and sales team to collect customer’s needs and analyzed competitors.