Peyton Aimée Hart Email & Phone Number

Portsmouth, England, Gb

Southampton, England, United Kingdom

Portsmouth, England, United Kingdom

Senior Box Office staff are responsible for tasks such as building events, providing sales reports, liaising with production companies and ticketing agencies (such as Ticketmaster), and assisting with the coordination of Press Nights/Gala Performances. I can now use Spektrix much more competently (Sales, Admin, and Insights & Mailings interfaces), and my Excel skills and knowledge have improved significantly. It is also the role of the Supervisors to supervise the Box Office Assistants, motivating them and keeping up morale. As well as this, I assist in dealing with complaints as well as training new staff members.A big part of my role as Box Office Supervisor is overseeing Group Bookings. This includes reporting sales figures to my line managers, contacting prospective groups, dealing with reservations and payment deadlines, and liaising with Accounts regarding payments and invoices. Overseeing Group Bookings can be challenging, particularly during the busy Christmas panto season, but it is extremely rewarding being partially responsible for helping make theatre more accessible for schools, community groups, and families.Furthermore, alongside my role as Box Office Supervisor, I am one of the Deputy Safeguarding Officers here at the Kings Theatre.

Portsmouth, England, United Kingdom

The Box Office is the first point of call for customers, so it was imperative that my knowledge of the theatre and local area were always up to scratch. Therefore, my customer service skills and ability to retain information improved significantly in this role. My main tasks were serving customers in person, over the phone, and via email; selling tickets and answering queries. As well as improving my written communication skills through emailing customers and colleagues, I learnt how to use the Sales interface of the popular ticketing system Spektrix.

Portsmouth, England, United Kingdom

As a Shift Supervisor my main tasks were to open and close the store, complete paperwork, cash up and deal with customer complaints. I supervised Sales Assistants and generally ran shifts when no other manager was available. I continued to help out with Sales Assistant tasks (cleaning, serving, etc.) when necessary. I gained a lot of confidence when dealing with the public and liaising with other stores on the phone or via email.

Portsmouth, England, United Kingdom

As a Sales Assistant at Select my main tasks were to keep the shop tidy, serve at the tills, and replenish the stock on the shop floor. I was always very friendly and approachable, and had excellent customer service skills. In this role I gained more confidence and now have better initiative, and have learned valuable skills such as operating a till and dealing with complaints.

Portsmouth, England, United Kingdom

As bar staff at The Wedgewood Rooms (a local independent music venue) my main tasks were serving drinks, dealing with customers and cleaning. This was a very fast paced role with a good balance of being both challenging and exciting. By working in an independent music venue alongside promoters, managers and musicians, I also gained valuable knowledge on organising and marketing events.

Portsmouth, England, United Kingdom

As a temporary Museum Assistant my main tasks were to control the front desk (taking phonecalls, dealing with customer enquiries, serving customers at the gift shop, etc.), greeting customers upon arrivals, cashing up at the end of the day and cleaning the exhibition spaces. I was very enthusiastic and eager to help ensure all customers had a great experience at the museums. My duties also included manning the butterfly house during opening hours, releasing butterflies from the emerging cage and cleaning the greenhouse at the end of the day.

Master Of Science - Ms, Meeting And Event Planning, Merit

Activities and Societies: Student Rep for MSc Event Management 2021-22, and involved in the creation of the Event Management Society.

Bachelor Of Arts - Ba, Cinematography And Film/Video Production, First

Activities and Societies: Student Rep for Film Production 2018-2019 First Year Modules: - Film Storytelling - Shooting Techniques - Film.

Ual Art & Design, Distinction