September 2023 – February 2024: U.S. Pharmaceuticals, FP&AMarch 2024 – August 2024: CoverMyMeds, FP&ASeptember 2024 – Present: Internal Audit

•Managed the daily operations and sales of 3 tanning salons in East Texas.•Reviewed sales goals and KPI’s daily. Created action plans and coached Salon Directors for improvement.•Recruited and hired talent for future and current leadership roles.•Trained and developed new managers and tracked training for new associates. •Ensured policies are procedures were being followed to PBT Corporate standards.

•Managed 9 facilities in North Texas generating $1 million in revenue monthly.•Developed district strategies to support financial, operational, and customer service goals.•Coached managers for performance and development. By making leadership development a top priority for my district, I developed many leaders and partnered with them as they achieved promotions.•Executed on training plans and developed a member-first mindset in my teams. My clubs delivered exceptional customer service and maintained an above average net promoter score on the Listen360 feedback platform.•Casted the vision, communicated expectations, and ensured follow-up for accountability.•Performed regular club visits to ensure compliance with policies and procedures, observe the operation, reward and recognize success, and coach for improvement.•Facilitated the 5 Levels of Leadership development program by the John Maxwell Co. for new managers.

•Managed a multi-million-dollar facility with over 5k members in College Station, TX. •Led 14 high-performing teammates to deliver an exceptional member experience.•Managed the operation to include inventory management, payroll and scheduling, club cleaning procedures, membership sales and member management.

•Supervise club operations and report issues to management.•Conduct prospect tours, info calls, and membership sales.

•Conduct prospect tours, info calls, and membership sales.