Peyton Barnes Email & Phone Number

Spring Hill, Tennessee, United States

Orlando, Florida, United States

-Delivered exceptional dining experiences to guests within a high-volume restaurant complete with storytelling and theming.-Provided prompt guest services with individualized needs.-Communicated effectively and efficiently with guests and kitchen staff regarding food allergies and special requests.-Followed health safety guidelines for food preparation and serving-Promoted a positive and more efficient workplace by going above and beyond to assist co-workers resulting in… Show more -Delivered exceptional dining experiences to guests within a high-volume restaurant complete with storytelling and theming.-Provided prompt guest services with individualized needs.-Communicated effectively and efficiently with guests and kitchen staff regarding food allergies and special requests.-Followed health safety guidelines for food preparation and serving-Promoted a positive and more efficient workplace by going above and beyond to assist co-workers resulting in improved teamwork, guest experiences and team morale.**Trainer: Hand selected by management to teach the Disney standard ofserving, which included training new hires, conducting and managingassessments and providing feedback to management on trainees. Show less

Orlando, Florida, United States

-Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.-Served as an ambassador for the organization when interacting with guests.-Ensured all equipment was properly maintained and operational at all times.-Provided exceptional customer service by addressing guest needs in a timely manner.-Managed and manipulated controls and tower position of attraction with attentiveness.-Monitored safety protocols throughout the… Show more -Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.-Served as an ambassador for the organization when interacting with guests.-Ensured all equipment was properly maintained and operational at all times.-Provided exceptional customer service by addressing guest needs in a timely manner.-Managed and manipulated controls and tower position of attraction with attentiveness.-Monitored safety protocols throughout the attraction to ensure compliance with regulations.-Worked swiftly to handle and resolve emergency situations to create a safe environment for guests and team members. Show less

Orlando, Florida, United States

-Maintained the Disney Brand by providing superior guest relationships with their favorite characters through storytelling.-Provided memorable guest experiences by using my extensive knowledgeof the park layouts, attractions, films, and characters, but most importantly my desire to make magical moments for our guests.-Ensured safety for both performers and guests across a variety of venues.-Responsible for organizing and ensuring safety and order by using my personal traits… Show more -Maintained the Disney Brand by providing superior guest relationships with their favorite characters through storytelling.-Provided memorable guest experiences by using my extensive knowledgeof the park layouts, attractions, films, and characters, but most importantly my desire to make magical moments for our guests.-Ensured safety for both performers and guests across a variety of venues.-Responsible for organizing and ensuring safety and order by using my personal traits, which include planning, time management, attention to detail, respectfulness and adaptability when impromptu situations occur.**Trainer: Trained character attendants with varying backgrounds and learning styles using classroom setting and hands-on learning. Identified strengths, weaknesses, and areas of improvement for their new role. Show less

Orlando, Florida, United States

Disney College Program-Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.-Greeted guests and guided them with information about Walt Disney World offers, experiences, and service while answering questions, giving directions, resolving visitor complaints and maintaining good public relations.-Ensured only valid ticket patrons proceeded through checkpoints and assisted with resolving any ticketing issues.

Spring Hill, Tennessee, United States

Franklin, Tennessee, United States

-Provided excellent customer service by responding to inquiries quickly and professionally.-Managed morning rush of customers daily with efficient, level headed customer service.-Memorized recipes for specialty coffee beverages and seasonal offerings.-Prepared and served coffee, espresso drinks, blended coffees and teas.-Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.-Recommended pastries and sandwiches to… Show more -Provided excellent customer service by responding to inquiries quickly and professionally.-Managed morning rush of customers daily with efficient, level headed customer service.-Memorized recipes for specialty coffee beverages and seasonal offerings.-Prepared and served coffee, espresso drinks, blended coffees and teas.-Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.-Recommended pastries and sandwiches to pair with customers' beverages.-Input orders into the point of sale system and handle customer payments.-Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.-Addressed and resolved customer concerns to maintain brand loyalty. Show less

Franklin, Tennessee, United States

-Managed more than fifty staff members in a single shift for a twenty screen theater complex.-Assigned leader for children's entertainment releases and events increating a fun and exciting environment through entertainment, decoration, and themed language training for all children/family style movie releases.-Completed thorough opening, closing and shift change functions to maintain operational standards each day.-Provided oversight and assisted with operations related to box… Show more -Managed more than fifty staff members in a single shift for a twenty screen theater complex.-Assigned leader for children's entertainment releases and events increating a fun and exciting environment through entertainment, decoration, and themed language training for all children/family style movie releases.-Completed thorough opening, closing and shift change functions to maintain operational standards each day.-Provided oversight and assisted with operations related to box office, online ticket orders, concessions, clean up staff, and projection operations.-Extensive experience in problem solving capabilities for both team member and guest related concerns.-Monitored employee attendance records, timekeeping, and payroll information.-Conducted interviews, performed scheduling tasks, and inventory ordering.-Supervised daily operations and shift schedules.-Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.-Mediated conflicts between employees and facilitated effective resolutions to disputes.-Performed accounting duties and maintained an accurate safe balance throughout the day.-Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.-Extensive technological experience with projection and audio equipmentused in cinema entertainment. Show less

Brentwood, Tennessee, United States

-Supervised the front-end service team of over twenty staff members in a single shift by providing direction, assistance, and superior guest service.-Provided outstanding service and maintained the Publix Brand to new and long-standing customers by attending closely to concerns and developing solutions.-Improved productivity and customer service levels by anticipating needs and delivering outstanding support.-Organized the opening and closing process by preparing and distributing… Show more -Supervised the front-end service team of over twenty staff members in a single shift by providing direction, assistance, and superior guest service.-Provided outstanding service and maintained the Publix Brand to new and long-standing customers by attending closely to concerns and developing solutions.-Improved productivity and customer service levels by anticipating needs and delivering outstanding support.-Organized the opening and closing process by preparing and distributing standard procedures to staff for improved store operating efficiency.-Handled cash transactions accurately by following established procedures.-Handled large cash draws, intangible currency, other monetary denominations and accurate counting techniques when closing and opening the cash office.-Participated and organized fundraising initiatives and volunteer events with management. Show less

Murfreesboro, Tennessee, United States

-Managed a house with over twenty college students ranging from Freshman to Seniors.-Welcomed new residents and assisted with community adjustment and provided knowledge of campus resources and activities.-Managed administrative tasks, maintenance requests, room change process and incident reports.-Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.-Collaborated with Resident Directors on programming initiatives for… Show more -Managed a house with over twenty college students ranging from Freshman to Seniors.-Welcomed new residents and assisted with community adjustment and provided knowledge of campus resources and activities.-Managed administrative tasks, maintenance requests, room change process and incident reports.-Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.-Collaborated with Resident Directors on programming initiatives for the residence area.-Implemented educational programs focusing on personal development. Show less