Passionate and adaptable professional with a diverse background in customer service and operations management, driven by a newfound enthusiasm for technology. Currently excelling as an FC Associate at Amazon, where I ensure seamless order fulfillment and maintain top-tier quality standards, consistently ranking within the top 7% in the pick department. My journey includes roles such as Crew Lead at AMC and Fresh Customer Availability Program 2 at Walmart, where I cultivated leadership skills and optimized processes to enhance customer experiences.In addition to my professional experience, I am actively pursuing a career transition into the tech industry. Currently enrolled in the Java Development Program at Merit America, a rigorous 22-week intensive program focused on Backend Java Development. Through hands-on coursework covering Java Development, Client-Server Programming (SQL, Spring, JPA, REST), and essential topics such as Data Structures, Algorithms, Design Patterns, Cloud/Microservice deployments, and DevOps (CI/CD), I am honing my skills and preparing for a career as a Java Developer.My background in customer service, combined with my technical training and passion for technology, positions me as a valuable asset to any tech team. I am eager to leverage my transferable skills and newfound expertise to contribute to innovative projects and drive technological advancements within the industry.Pickleball enthusiast