Flight Attendant
- Independently conducted pre-flight safety checks to ensure that emergency equipment was maintained and ready for use, preparing passengers by effectively communicating how to respond to life-threatening scenarios.- Directed 300 passengers daily by applying conflict resolution skills which de-escalated tense passenger conflicts and ensured that flight schedules proceeded uninterrupted and kept passenger experience positive.- Accurately performed duties across four major airlines and four different aircraft types, including safety demonstrations, customer service, and baggage handling, ensuring compliance with industry standards.- Awarded the Melissa Marie Koolmo Achievement Award for achieving the highest overall score during training and by consistently arriving to class on time and in compliance with training policies.