Connecting in a friendly and attentive manner with subscribers while effectively educating about all facets of our rental experience through our interaction formats. Displaying an extensive knowledge on policies, product information, and computer systems. Problem solving with other departments when in need of assistance due to individual customer accounts, or indicating a broader system error. Offering solutions for other team members in day-to-day interactions as well as contributing to training for new hires. Assisting the social media team by answering direct messages on all active platforms. Creating styling presentations for renters based on their individual needs, sizing, and preferences.

Providing members with exceptional food and beverage experience. Delivering hospitality to all members, and maintaining facilities. Alcoholic Beverage Control certified by the Delaware Restaurant Association.