Peyton Ogle Email & Phone Number

Snohomish, Wa, Us

• Responsible for processing changes to existing policies promptly and accurately.Following Standard Operation Procedures• Implemented strong verbal and written communication skills, including effectivelistening abilities.• Capable of making timely and informed decisions, as well as solving problems byevaluating relevant information.• Skilled at identifying discrepancies and inconsistencies in available data.

Renton, Washington, United States

Claim Specialist:• Investigate and evaluate 30-40 claims per day• Determine the appropriate course of action to move to claim closer to closure, if not to closure• Have a customer-focused approach and a desire to provide the highest level of service for the best customer experience• Worked collaboratively with underwriting, claims, and service teams to streamlineprocesses & enhance customer satisfactionCoach:• Leadership position that teaches new adjusters what claims are and howto process them appropriately• Supervise a cohort of 15 people to answer copious amount questionsthroughout the shift• Effectively use emotional intelligence skills to assist and supportadjusters who are in a new and stressful environment

Tukwila, Washington, United States

• Balanced serving 5-8 tables at one time• Constantly checked ni with customers to ensure meals were up to par andtook action to correct any problems• Provided genuine and authentic service and went above and beyond forcustomer experience