I've been working with technology since December 2015 at SalonBiz. I started off as a Tier 1 working in the moment to support clients over the phone and correct any challenges that occurred. Around 2018 then got promoted to Tier 2 to tackle more complicated challenges being reported and others that weren't able to be fixed. Since then I have worked on a wide range of skills from Access and Oracle databases, networking infrastructure with firewalls, SonicWall, and modems, setting up port forwarding for printers in many ways, as well as working inside Microsoft servers with active directory, TSAdmin console, and server controlled printing. Always looking to branch out and learn new things, and challenge me.