Peyton Walker Email & Phone Number

San Diego, California, United States

- Successfully developed and led out a plan to repair over 30,000 global product in customer hands.Implemented an array of new software such as Zendesk, Netsuite, Obie AI, CXOne, Observe AI, and Streem to increase agent efficiency and customer satisfaction.- Acted as the main administrator and facilitator of the Zendesk and Observe AI platforms.Created.

Seattle, Washington, United States

Onboarded, hired, and managed a team of over 45 Customer Experience Specialists.Devised a comprehensive training plan to onboard an average of 10 new hires per week.Conducted interviews for over 300 candidates, assessing their suitability for customer support roles.Developed and maintained standard operating procedures (SOPs) and training documentation for.

Seattle, WA

Worked collaboratively with customers to solve their problems and answer any pertinent questions. Responded to over 16,000 customer emails and took over 10,000 customer calls.Direct sales and sales support to customers interested in Rad Power Bikes product.

Shoreline, Washington

As the Assistant Manager in the Produce Department of the Thriftway grocery store, I was responsible for playing a key role in the day-to-day operations to ensure the success of the department. Collaborating closely with the Produce Manager, my focus was on maintaining high standards of quality, driving sales, and fostering a positive team environment.Key.

Pullman, Washington, United States

As a Rental Attendant at the Washington State University Outdoor Recreation Center, I played a vital role in providing exceptional service to students and community members seeking outdoor equipment and adventure experiences. Working in a dynamic and energetic environment, my responsibilities encompassed various aspects of rental operations, customer.