Senior Customer Success Manager, Enterprise - Key Accounts
Current• Q4 2024's Enterprise MVP with 106% customer retention
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@dialpad.com
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Peyton Gardner is listed as Senior, Customer Success Manager at Dialpad at Dialpad, based in Houston, Texas, United States. AeroLeads shows a work email signal at dialpad.com and a matched LinkedIn profile for Peyton Gardner.
Peyton Gardner previously worked as Senior Customer Success Manager, Enterprise - Key Accounts at Dialpad and Senior Customer Success Manager, Mid-Market at Dialpad. Peyton Gardner holds Bachelor'S Degree, Marketing/Mass Communication from Texas State University.
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Peyton Gardner is a Senior, Customer Success Manager at Dialpad at Dialpad. They possess expertise in social media, digital marketing, adobe photoshop, microsoft excel, microsoft office and 35 more skills.
Listed skills include Social Media, Digital Marketing, Adobe Photoshop, Microsoft Excel, and 36 others.
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San Ramon, California, Us
• Q4 2024's Enterprise MVP with 106% customer retention
San Ramon, California, Us
Continuing my journey with Dialpad by being the main point of contact for 50 high-value midmarket accounts. I am responsible for keeping our customers happy by being a general resource by providing product education, support, user and admin training, renewals and contract negotiation, and identifying opportunities for account growth. I pride myself on being a friendly, reliable, and credible resource for our customers.• In Q4 2021, I had the highest account growth across my organization. I was able to identify several growth opportunities across my accounts and generated over $794k in cross-sell + upsell deals. Due to my incredible performance in FY2021, I was awarded a "Growth Driver" award and made President's Club 2021.
San Ramon, California, Us
As the main point of contact for 75 Mid-Market accounts, I am responsible for developing customer relationships and loyalty for our Dialpad customers. I assist with anything my accounts need from Accounts Receivable questions, contract negotiations, support issues, user trainings, and regular account syncs to ensure our customers are aware of new features, the state of their account, and any other important updates.• Hit over 100% net retention every quarter in my first year as a CSS.
San Ramon, California, Us
Qualify leads gathered from marketing campaigns and identify new sales opportunities. Assess client needs and recommend products and services. Improve customer satisfaction by implementing customized production solutions and building long-term relationships with a foundation of trust. Leverage cold calling and emailing to interact with prospective clients. During my time at Dialpad, I set high-quality meetings that lead to S1+ and often to closing.•Generated over $3.3 Million of pipeline during my first year at Dialpad. The highest amount of pipeline on my team.
Develop and implement social media, engagement, content scheduling, content development, and customer interaction strategies for freelance clients (Kissed, One Sette, Flashd). Create engaging and compelling content, define goals/benchmarks, and brainstorm new ideas to ensure client success. Measure campaigns to ensure optimal impact and success.
Dallas, Tx, Us
Charged with overseeing and managing all facets of the leasing process from intake through completion. Full responsibility for all social media accounts, including content development, social media marketing development, driving engagement and positive user experience. Handle all interaction and communication with followers, design email marketing campaigns for residents and utilize graphic design skills to achieve organizational goals. Trusted with hosting and planning all residential events.Key Accomplishments in this role include: • Achieved a 35% closing rate within 5-month period. • Significantly drove social media engagement on Facebook by over 1K people in the first week.
Austin, Tx, Us
Excelled within Austin City Limits TV intern program and managed multiple social media accounts, including Facebook, Twitter, Instagram, Snapchat and YouTube. Drove subscriber engagement, increased brand awareness and reach, moderated and responded to user-generated content and assisted with varied marketing campaigns and platforms. Assisted with hospitality during tapings with artists, VIPs, and guests.Key Accomplishments in this role include: • Successfully created a positive, satisfying experience for VIP and other musical guests.• Co-created a strategic and effective email marketing campaign for subscribers. • Provided assistance in the production of show tapings.
Key accomplishments include:• Cold called local companies resulting in identifying one-hundred new prospects• Developed and executed in-person sales presentations with prospects• Awarded Top Saleswoman for outperforming my sales team• Hired and trained sales staff of Wholesome Habits
Arlington, Texas, Us
Key accomplishments include:• Provided exceptional customer service to suite guests • Awarded Outstanding Sales Associate for exceeding the sales quota by 50%
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Peyton Gardner works for Dialpad.
Peyton Gardner is listed as Senior, Customer Success Manager at Dialpad at Dialpad.
AeroLeads has found 2 work email signals at @dialpad.com for Peyton Gardner at Dialpad.
Peyton Gardner is based in Houston, Texas, United States while working with Dialpad.
Peyton Gardner has worked for Dialpad, Freelance, Lincoln Property Company, Klru-Tv, and Wholesome Habits.
You can use AeroLeads to view verified contact signals for Peyton Gardner at Dialpad, including work email, phone, and LinkedIn data when available.
Peyton Gardner holds Bachelor'S Degree, Marketing/Mass Communication from Texas State University.
Peyton Gardner is listed with skills including Social Media, Digital Marketing, Adobe Photoshop, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Powerpoint, and Hootsuite.
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