Senior Vice President, Business Manager, Consumer Asset Group
Chemical Bank
New York, New York
Senior Vice PresidentBusiness Manager, Consumer Asset Group (8/90-12/95) Managed the marketing, product management, operations, underwriting and telemarketing functions for an $8 billion portfolio with $2 billion in annual originations. Managed staff of 900. Directed all P&L activities, including customer profitability, and inbound/outbound telemarketing support. Operational responsibilities included application processing, servicing and collections. Appointed by the Vice Chairman to vertically integrate the Bank’s consumer lending business, introducing multiple customer access channels and automating the underwriting and collections functions. Built performance scorecard to achieve the Division’s 3-year profitability targets, resulting in a 20% reduction in operating expenses. Vice President, Group Product ManagerRelationship, Investment and Community Business Products (10/89-7/90) Managed the marketing, profitability and product management functions for these retail and business customer bases totaling $12 billion in deposits. Managed in-branch brokerage operation with $250 million in assets under management.