Paul Faris, Csm

Paul Faris, Csm Email and Phone Number

Program Manager at GlobalConnect
Paul Faris, Csm's Location
Greater Tampa Bay Area, United States
Paul Faris, Csm's Contact Details

Paul Faris, Csm work email

Paul Faris, Csm personal email

About Paul Faris, Csm

Senior Account Executive and Program Manager in the IT industry with exceptional people skills and extensive experience in Account Management, Project Management, Sales, and Testing of e-business and SAAS solutions. Skilled in building client relations, and comfortable working within large, Enterprise customer environments; however, also has experience working in a fast-paced start-up as well. Team-player with strengths in negotiating and motivating a team to accomplish set goals within deadlines. An innovative leader with a strong work ethic and excellent communications and supervisory skills. Over 10 years of IBM career experience in addition to supporting many Fortune 500 companies such as Facebook / Meta, Verizon, Google, Frontier Communications, Keurig, Coca-Cola, and Macy's, among others.Specialties: Account Management, Program Management, Project Management, Customer Relations, Full-Cycle Sales (Growth & Retention), Event Management, Web Analytics, Software as a Service (Saas), IBM's Global Intranet, Leadership, Communications, Negotiations, Quality Assurance & Testing of e-business applications, Virtual Reality Headsets, Augmented & Mixed Reality Technologies.

Paul Faris, Csm's Current Company Details

Program Manager at GlobalConnect
Paul Faris, Csm Work Experience Details
  • Meta
    Product Specialist
    Meta Jul 2020 - Jun 2023
    Tampa, Florida, United States
    Product Specialist for Oculus / Meta Virtual Reality headsets, and Portal products.Manage and activate on-site Meta events nationwide showcasing Virtual Reality (VR) headsets & various content.Lead teams of product specialists, providing demos and sales support for high-profile corporate events & clients. Subject Matter Expert for Meta Quest VR headsets; train new team members & provide tech support for team.Provide demos and sales support on other Meta products, such as Portal family of smart-hubs, & Ray-Ban Stories.Conduct sessions over Zoom to assist clients with questions, troubleshooting, or discussions on the Metaverse.Complete recap reporting on successful completion of events and product demonstrations; lessons learned, client requests and requirements, etc.
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  • Mosaic North America
    Account Executive
    Mosaic North America Nov 2018 - Jun 2023
    Tampa/St. Petersburg, Florida Area
    Sold suite of Google products exceeding quota; drive customer awareness & education.Subject Matter Expert within local market & regional team, training staff & advising team. Continuously drive brand awareness and education to consumers on industry-leading product.Top Sales Rep for Drinkworks Home Bar by Keurig within local market and regional area. Managed event setup, activation, sales support, tear-down, providing exceptional client satisfaction. Significantly contributes to local sales representing 400% growth compared to other markets.#1 Sales in 2020 Consumer Electronics Show (CES / Vegas) and 2020 SAMCOM (Houston).
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  • Frontier Communications
    Account Manager, Engagement Manager
    Frontier Communications Jan 2017 - Mar 2019
    Tampa/St. Petersburg, Florida Area
    Manage client accounts and lead team of Brand Ambassador’s in all setup, breakdown activities, and all activations. Complete recaps in a timely manner and review lessons learned. Acquire new leads for Simply Wi-Fi Secure (a SaaS product), for Frontier Communications Business Solutions.Support sales team efforts in exceeding goals of lead acquisition, closing sales, & customer retention of Frontier FiOS, formerly Verizon FiOS.Tampa Bay Buccaneers: Highest Client Sponsor / Activated Bucs Home Games & Training Camps.Events: FL St, Sarasota, Manatee Fairs / Tampa, St Pete Home Shows / Gasparilla & Margarita Fests.
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  • Bayshore Productions - Verizon / Independent Consulting
    Event Manager, It Consultant
    Bayshore Productions - Verizon / Independent Consulting Mar 2010 - Dec 2016
    Tampa/St. Petersburg, Florida Area
    Managed events, interviewed and hired Brand Ambassadors; led team in providing exceptional customer experience, with a focus on brand awareness.Managed, reported, and distributed web analytics; conducted social media initiatives. Continuously networking.Provided IT Consulting services; Comfortable with setup & operations of various technologies; Audio / Video, photo booth, lighting, etc.Verizon Events: Ironman / Bucs Stadium Kickoff / Call Center / University of FL Gator Games.Other Events: FL Lottery / Gaylord Palms / Marriott / World Cup Soccer / Home Shows.
  • Coremetrics
    Senior Account Executive, Project Manager
    Coremetrics Apr 2006 - Mar 2010
    Led growth of Enterprise account from $250K to $2M+ in annual sales; overall customer advocate; gathered and scheduled customer requirements; responsible for contracts and billing.Developed and managed client relationships; provided thought leadership as subject matter expert in web analytics. Strong focus in customer retention, relationship building, up-sell opportunities and account growth.Performed comprehensive sales life-cycle, from prospecting and qualifying, through negotiation and closing of new business.Project managed successful transitioning of 50+ client accounts to corporate Coremetrics platform, leading all requirements gathering, scope definition, and service deployment.
  • Ibm
    Account Manager
    Ibm May 2002 - Apr 2006
    Managed $1.5M, supporting 750+ users with over 90% customer retention and 95% customer satisfaction.Maintained and supported web analytics for IBM's intranet with a global reach of over 330,000 employees.Provided key data & insight to executives for company-wide CEO broadcasts, global "Jam" events.Conducted on-site client visits to provide training and ensure that needs were met and exceeded.Also managed external accounts such as Coca-Cola, Ryder, Saab, Macy's, and World Golf.
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  • Ibm
    Project Manager
    Ibm Jan 2001 - Apr 2002
    Led comprehensive operations and support for installation of Firewall Provider-1, managing 12-member project team during complete lifecycle, from scope definition through final deployment and end-user availability.Successfully deployed all project deliverables on time and within budget, receiving recognition and achievement awards from Senior and Executive Management.Managed and tracked multiple IBM Universal Server Farm (USF) Web Hosting Service Elements.Engaged to support additional projects, assisting in management of Network Intrusion Detection (NID), Advanced Load Balancing (ALB), e-Comet (Siebel install), Base Operating System (BOS) Build, and other IBM e-business projects.
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  • Ibm
    Qa / Test Lead - Web Services
    Ibm Jan 1999 - Dec 2000
    Team Lead for Testing of IBM Web Services - responsible for quality assurance of IBM HomePage Creator releases.Creation and execution of test plans, test schedules, and test cases.Conducted stress and automated testing using Segue.Training of new employees - responsible for distribution and scheduling of aggressive test cycles.
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  • Ibm
    I/T Consultant
    Ibm Jun 1997 - Dec 1998
    Monitored queues; opened, closed, routed, and distributed all Incidence Reports (IR's) in Systems Test and Production for Y2K Project.Responsible for allocation of workload, meeting deadlines, inspections, and quality assurance of Maintenance Team.Provided 24x7 on-call support for IR issues and Production support. Acted as Team Lead during manager absence.Decreased IR turnover rate by over 50% and significantly reduced overall IR volume.
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Paul Faris, Csm Skills

Saas Crm Web Analytics Project Management Analytics Account Management Leadership Team Building Business Intelligence Enterprise Software E Commerce Negotiation Business Development Management Salesforce.com Start Ups Erp Program Management Consulting Software As A Service Teamwork Solution Selling Supervisory Skills Customer Satisfaction Customer Experience Social Media Sales And Marketing Marketing Key Accounts Strategic Sales Sales Customer Service Microsoft Office Customer Retention Key Account Relationships Key Account Relationship Building Strategic Planning Sales Management Requirements Gathering Corporate Events Client Relations It Consulting Web Services Servsafe Alcohol Certified Wine And Spirits Industry Bartending Food And Beverage

Paul Faris, Csm Education Details

Frequently Asked Questions about Paul Faris, Csm

What is Paul Faris, Csm's role at the current company?

Paul Faris, Csm's current role is Program Manager at GlobalConnect.

What is Paul Faris, Csm's email address?

Paul Faris, Csm's email address is pf****@****ail.com

What schools did Paul Faris, Csm attend?

Paul Faris, Csm attended University Of Florida, The George Washington University.

What skills is Paul Faris, Csm known for?

Paul Faris, Csm has skills like Saas, Crm, Web Analytics, Project Management, Analytics, Account Management, Leadership, Team Building, Business Intelligence, Enterprise Software, E Commerce, Negotiation.

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