Peter C. Email & Phone Number

Seven Hills, New South Wales, Australia

Macquarie Park, New South Wales, Australia

Macquarie Park, New South Wales, Australia

Villawood

• Analyse and report on strategic goals and provide sales data to management and the national sales team
• Maintain open channels of communication between sales, marketing, Customer Service, Inventory and QA teams
• Be the product champion of Microsoft Dynamics CRM, Dynamics AX and Phocas
• Create dashboards benchmarking individual against team performance
• Provide ongoing training on systems and processes
• Monitor the sales team’s sales plans, projects and objectives

Sydney, Australia

• Develop and facilitate systems training/workshops and learning programs
• Provide post training advice to the business
• Assist in the design, delivery, implementation and evaluation of the ‘On-board’ programs
• Assist in the Development of user guides for all technical systems
• Assist in the design of policies and procedures
• Provide efficient and professional assistance/helpdesk support to all employees

• Supervision, training and mentoring of the Contracts and Revenue Team
• Resolution of escalated contract and sales order disputes
• Monitoring of daily, weekly and monthly contract revenue targets
• Monthly consolidated reporting to government and commercial customers
• Planning and implementation of high volume solutions between 50 and 2000 devices
• Policy and procedure monitoring and drafting

London, United Kingdom

• Customer service team management, including ongoing training and quality control
• Primary contact point for trade customer support, marketing and credit control
• Liaising with software developers, designers and overseas factory managers to ensure on budget product delivery and targeted ongoing development
• Liaising with Web Designer, Sales Manager and IT Consultants to ensure on time, targeted delivery of promotions, website developments and external opportunities such as trade and motor shows
• Management of internal systems, infrastructure and warehouse staff
• Daily reporting to the director and financial controller

New South Wales, Australia

• Programming, installation and maintenance of Alcatel PABX equipment
• Installation and maintenance of Kyocera and Sharp Photocopier equipment
• Mechanical, electronic and programming fault finding and solving
• Ongoing training of team members and monitoring of quality control systems
• Vetting incoming service queries and providing technical support
• Coordination of scheduled daily tasks for the service and installation teams

Business Management, Cert 4

Kyoacademy Global Learning Platform, Key Operator Certification

• Key operator training on Kyocera’s global learning platform • Customer and company administration • Creation and administration or.

Certificate Of Attendance, Train The Trainer, Certificate Of Attendance

• Defining successful training programs • Needs analysis • Content research • Principals for successful adult training • Styles of.

Electro Mechanical Technology, Photocopier/Print Technology, Cert 2

Electronics Technology, Cert 4

Education record