Olivia Pfeiffer Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Arlington, Virginia, United States

• Building a new agency website to reorganize and streamline communications, in order to improve access to materials among all employees in addition to speeding up operations• Drafts reports for budgeting via PowerBI and Excel to be presented to upper management in providing budget updates and key summarization of important data• Currently receiving training on how to revise, fill out, and close out contracts for the agency

Chicago, Illinois, United States

• Created a regional sales support site optimizing business service operations for Comcast throughout the United States, resulting in improved communications while standardizing processes for sales contacts, queues, and helpful resources• Responded to variety of service and technical requests via technical applications such as Salesforce, Orion, Workbench, and CSG in order to aide our sales representatives in closing sales and rectifying sales• Analyzed sales data and consolidated this into more informative reports and surveys to devise actionable solutions or improvements to the team

Washington, District Of Columbia, United States

• Utilized technical applications on a daily basis to track collections and disbursements of funds, while drafting six reports monthly for travel of agency employees, one in which is to investigate unauthorized travel of employees• Filled out interagency agreements regularly, forwarding them to points of contacts for approval and processing in order to ensure disbursements and collections of agency funds on time• In charge of approving and booking travel as well as travel cards for agency employees to ensure that employees can perform work duties as needed in various locations with the equipment needed

Washington, District Of Columbia, United States

• Served as first point of contact for staff to ensure smooth and efficient flow of operations and communications, including trouble-shooting issues that arise• Managed and administered program budgets, reconciled transactions and tracked allocation of funds using Excel resulting in updated available funds for programs• Designed training modules and revised the organizations website for operations and logistics, while facilitating discussions in workshops on topics promoting the engagement of students with the Nashman Center

Washington Dc

• Carried out duties under program analysts and operations team by updating data and data entry to create preventative maintenance reports, and work order forecasts that reflect expected operations for all DC Service Center buildings leased and government owned• Used various existing data reports to pull information from and create updated reports while also utilizing various government applications for the same purposes of data retrieval, storage, or updates• Participated in various meetings weekly, while also putting together presentations and leading meetings on self managed projects and for financial collections with division directors

Albuquerque, New Mexico, United States

• Responsible primarily for bussing and setting tables, as well as serving food for an average 200 customers per day• Led and trained other server assistants due to quick adaptability to fine dining standards and procedures• Cross trained on hosting, cocktail service, and room service for the hotel on property, resulting in proficiency across positions to provide the greatest quality of customer service

Chicago, Illinois, United States

• Responsible for packaging 5-8 components daily for certain meals to be distributed along with occasionally taking over other kitchen duties such as sealing or bagging meals for delivery to result in proper inventory • Maintained production flow and ensured adherence to sanitation codes by keeping kitchen and facility clean. • Operated heavy machinery such as a vac seal for the necessary meal components to ensure production quality and customer satisfaction with product quality

Chicago, Illinois

• Instructed six daily classes of 10-15 children on survival and safety skills resulting in full water acclimation • Evaluated and monitored performance of children on 4 swim styles and provided guidance for them to improve technique and progress from beginning to advanced swimmers • Oversaw preparation and clean up of pool deck to ensure a safe environment, and trained to react in emergency situations

Chicago, Illinois

• Aided in office filing and organization of documentation such as; government notice of actions, I-90 form for renewal/ replacement of green card, I-129F petitions, and other necessary documentation for immigration proceedings• Created visa applications for clients to be sent to various consulates in addition to scanning copies to keep on record, while disposing of previous cases to cut down on excess and dated files• Performed administrative tasks in a timely manner; such as review of 110 resumes for hiring in combination with evaluations of each resume for Ms. Emerick, preparing clients for adjustment of status interviews, and appearing in immigration court to observe immigration proceedings

Bachelor Of Business Administration - Bba, International Business

Activities and Societies: George Washington Women in Business-GWWIB; Member; Sept. 2019 - 2022. WRGW Radio; Host; Sept. 2019 - 2023. 3.57.

Education record

Activities and Societies: Student Government Association; Administrative Liaison, Overall Secretary; 2015-2019. National Honor Society.