Patricia Ferguson Email & Phone Number

Chesterfield, Mi

Roseville, Mi, Us

Please feel free to contact me if I can be of service to you or your organization: pjsorchid@gmail.com or 586.556.2659.Providing HR consulting services in talent acquisition, applicant tracking systems, employee relations, background check adjudication policies, referral programs, resume writing, HR metrics, assessment tools, job descriptions and behavior interview guides.

Provide HR Manager support to leadership, management and staff including full lifecycle recruiting, special projects, training, talent management, employee relations, workers’ compensation, unemployment compensation, benefits and payroll for the inpatient psychiatric hospitals.-Counsel managers and staff on employee relation issues: performance, benefits, payroll.-Process payroll and correct payroll issues for exempt and non-exempt employees; act as payroll liaison for employees.-Completed benefit enrollment for 200+ employees, enroll and terminate benefits for employees, ensure benefit deductions are correct for employees; benefit liaison for employees.-Full life cycle recruiting for various hospital related roles: social workers, RNs, mental health technicians, administrative, operations and management.

Atlanta, Ga, Us

Formerly AT&T Advertising Solutions, YP, LLC is a digital advertising and directory publisher company best known for their mobile device advertising, yellow pages online and telephone directories (for AT&T). YP purchased SBC Yellow Pages (AT&T Advertising Solutions) in 2012 to take over the online and directory advertising business operated by AT&T Advertising Solutions (formerly SBC / Ameritech). Develop and implement innovative and effective talent acquisition strategies to attract, recruit, and select qualified candidates for all levels of exempt and non-exempt positions. Manage a team of virtual recruiting professionals responsible for servicing client departments to fill job openings in three regions. Evaluate the performance and career planning and development for the team. Collaborate with HR, training, operations, leadership and key hiring managers monthly to project plan hiring needs by region, strategize and develop best practice for reaching hiring goals. January through May, 2015 regional/virtual recruiting team filled 250 direct sales positions for three regions. As a working recruiter and manager, I recruited and hired 65 candidates. 2014-2015 vendor managed the recruiting and hiring for seven call centers; 600 call center sales hires a year. 2014-2015 filled 146 management roles from internal and external talent. Continually met and exceeded all hiring initiatives for YP! Team SME: SuccessFactors, background check adjudication policy, talent acquisition workflow, screening tools, offer letters, job descriptions and email templates. Experienced and knowledgeable about labor laws, labor agreements, inclusion initiatives and compliance. Project management: applicant tracking conversions, background check adjudication policies, assessment reviews and requirements, creating offer letter templates, email templates, job descriptions, and developing talent acquisition reporting metrics.

Dallas, Tx, Us

Develop and implement innovative and effective talent acquisition strategies to attract, recruit, and select qualified candidates for all levels of exempt positions for AT&T AdWorks, a start-up National advertising division of AT&T responsible for $1B in digital, mobile and TV platform sales.Recruit, screen and hired over 100 management positions (1st, 2nd, 3rd, and 4th level managers) for this new organization within AT&T nationwide; continually recruited for 25 external management requisitions simultaneously, which required searching for and identifying candidates for highly specialized and difficult to attract positions; created a pipeline of candidates through LinkedIn, various niche websites specific to national interactive/digital advertising, passive sourcing, and grass roots recruiting.

Dallas, Tx, Us

Develop and implement innovative and effective sourcing strategies to attract, recruit, and select qualified candidates for all levels of management and non-management. Manage a team of recruiting professionals responsible for servicing client departments to fill job openings. Evaluate the performance and career planning and development for the team. Partner strategically with hiring managers to build candidate pools. Develop interview guides and compelling job postings for various positions. Familiar with payroll and staffing system conversions and building requirements for conversions. Since 2000, team lead for four staffing conversions. Assist labor with contingency planning and provide staffing documentation for grievances. Knowledgeable about bargaining/labor agreements and complying with requirements.

Dallas, Tx, Us

Worked across organizations and provided guidance on performance management, diversity, benefits, compliance, labor agreements, and compensation. Conducted analysis of employee and business unit performance to help determine progress toward established goals and objectives. Developed sales performance plans with managers and oversaw the role out of plans to under performing sales representatives and managers.Developed content and design of new hire orientation; created materials for training management in Behavioral Interviewing; co-created and distributed HR newsletter to all employees; co-created and compiled library of job descriptions for approximately 200 positions company wide, including IT, Management, Administration, and Sales & Marketing; Conducted initial stages of compensation survey and planning based on salary research and market trends; developed a job evaluation process with a team member and delivered job evaluation training to HR GeneralistsLiaised with legal and outside counsel to resolve discrimination charges, which included developing positions statements for civil rights agencies. Assisted in implementing reduction in force plans; acted as key contact for communication to peers on direction and managing/overseeing surplus notifications with managers; developed business cases for management surplus and communicating surplus letters and processes to managers; handled retention and transition agreements; and developed merger staffing guidelines for peers.