Patricia Fernandez Email & Phone Number

Japan

Japan

Tokyo, Japan

Main Responsibilities: Strengthening the relationship between headquarters in Japan and its overseas branches Managing local and overseas human resource development and organization development projects >>Human Resource Development - Management of the talent management system/platform, the employee performance management system, and all employee development initiatives for the organization nation-wide - Special Projects: Establishment of a global HR program, management of the global leaders development program >>Organization Development Projects - Along with the work transformation team, spearheads the company's workplace transformation initiatives nation-wide - Works directly with the President to establish and promote the company's new vision internally and globally

Tokyo, Japan

Tokyo, Japan

Graduate School of Social Sciences (Institute of Global Issues)社会学研究科 （地球社会研究）Research and Analysis Experience: Dissertation:• Conducted semi-structured interviews in both English and Japanese to gather data on tourist-local interactions• Conducted thematic content analysis on interview data• Applied semi-ethnographic methods and participant-observations through 3-week on-site immersions in Shizuoka and Yamanashi Completed 12 units of the “Data Scientist with Python” Career Track on DataCamp

Main Responsibilities: Ensuring the proper implementation of plans, policies, and programs of the organization • Monitoring the performance of the Organization Development, Research, Leadership Development, and Human Resource Development units vis-à-vis the organization’s targets and goals • Marketing and networking to build the organizations’ client pool • Overseeing the continuous improvement of current programs/services, and the development of new ones • Monitoring and managing the performance and development of the organization’s directors and staff • Monitoring and managing the organization’s facility, financial, and organization capabilities Business development for prospective clients and projects Management of account and training projects Key Accomplishments: Successfully ensured that all units collectively achieved the organization’s annual financial targets Facilitated the organization's annual strategic planning sessions Led the organization's restructuring project, and conducted an organizational analysis and development needs assessment in support of the restructuring Made improvements to the organization's existing performance management development system Effectively set-up contingency mechanisms to ensure the organization's business continuity Ensured the competitiveness of the organization's compensation structure through a market study and job evaluation Designed and developed several programs and curricula for internal staff development and client projects Facilitated and managed several training programs for clients, such as, leadership skills development and HR development programs Created a standardized system for the recruitment of external consultants for client projects, and completed the certification of new facilitators to increase the organization's pool of training and development consultants

Facilitates the development, implementation and evaluation of public and customized training programs:> Business development for prospective clients and projects - Preparing proposals and effective costing of programs - Coordinating and meeting with clients to identify training needs and match with appropriate solutions and recommended programs> Management of account and training projects - Identifying, orienting, and managing facilitating teams based on client requirements - Conducting training needs analysis and designing training and development programs and curriculums - Managing and coordinating for the improvement of training and development programs based on evaluation results and feedback> Management and development of training unit staff - Problem-solving of escalated concerns - Monitoring and evaluating staff performance - Coaching and mentoring staff - Supervision of programs managed by staff

Coordinates, manages and facilitates the efforts in customized training delivery

In charge of marketing and managing the delivery of programs for the public

Manages the payroll process team to ensure a timely and accurate delivery of payroll:- Overseeing payroll operations and process owners (6 markets) – to ensure target SLA (service level agreement) is reached - Resolving operational issues and managing clients - Providing payroll mentoring/assistance to direct reports- Doing client presentations and reportingAdhoc Projects:Acted as resource expert for the following business process transformation and development projects in IBM:- Insourcing Project (migration of outsourced payroll to inhouse SAP system – resource expert for Malaysia & India)- SAP-ERP Project (SAP upgrade of HR systems – resource/testing expert for Malaysia, India, Indonesia)- Citidirect Project (migration of manual bank transfers to citidirect online system – resource expert for India)- SAP-ESPT Project (Year End Tax Solution for Indonesia – resource, team member)

Doctor Of Philosophy - Phd, Social Sciences (Social Psychology, Tourism Psychology)

Research and Analysis Experience:  Dissertation: • Conducted semi-structured interviews in both English and Japanese to gather data.

Research Student, Social Sciences

Master’S Degree, Industrial/Organizational Psychology

Research and Analsysis Experience:  Thesis: • Designed a survey instrument to gather data on leader-subordinate interactions • Conducted.

Bs Psychology, I/O Psychology