Patrick Frend Email & Phone Number

Hook, United Kingdom

Defence related Aeronautical Navigation and C2 Systems.

London, United Kingdom

Contract Technical Lead – March 2009 – September 2009The Technical Lead role has sole technical responsibility during the entire life-cycle of the project; from requirements capture to deployment. Working as a key member of the core team of Project Manager, Technical Lead and Business Analyst; delivering the product to specification, on time.In this large project, all development is performed by 3rd party suppliers, so effective vendor management played a crucial role in achieving the project objectives. The project involves changes to the infrastructure (or “Head End”) and the roll-out of enhanced software to all Set-Top Box variants currently in the field.Shortly after joining the project, the existing Project Manager left, and I took on the additional role of Project Manager for a period of 3 months, developing the project plans and budget, and launching the development and test phases with the suppliers. Recently a new Project Manager joined the team as the project was nearing the intensely technical phases of the back-end of the project.Key Achievements:Successful delivery of the specified functionality, from requirements definition into Final Acceptance Test.Efficient management of 7 3rd party vendors to deliver on-time to specification, with low defect rates.Key Skills Gained:Contract/Consultancy Experience.Further Project Management experience. (Budget and Planning experience)Further 3rd Party Vendor Management experience.Experience of a Media Production and Broadcasting company.

"The voice of the customer". Analysis of customer specifications to be combined with the portfolio proposition to specify a feature-set that maximises the return on investment for that portfolio.Act as a requirements expert throughout the development life-cycle. This is a highly customer facing role, where continuity of relationships is important in order to build a picture of the philosophy of the customer.

Systems engineer and architect for the EMEA regional design centre for the MotoMagx (Linux-Java) mobile software platform.Architect services that significantly increase revenue for the operator, and hence add value to the mobile phone proposition.Advocate for the platform for internal and external customers within the EMEA region.Key Achievements:Sell-in of many successful mobile devices with the operator account.Feedback from the customer as “Best in Class” for compliance and process conformance.Successfully managed requirements on the many software platforms used by MotorolaEstablishment of Systems Engineering function within the EMEA design centreDefinition of the architecture of the Linux-Java platformLaunch of MotoMagx (Linux Java) platform within the EMEA regionKey Skills Gained:Requirement Management.Change Management, Prioritisation, Scoping. Tools including Doors, CARMA, FMDB.Enhanced Customer Facing Skills.Presentation, Negotiation and Relationship building.Tools including Word, Excel, PowerPoint and Access.Portfolio Management.Balancing feature sets to maximise value and ROI.Commercial Issues AwarenessTechnical Account Management.Defect and Release managementMobile Device Architecture and Applications.OS including MotoMagx, Symbian, Android and P2KLarge scale, multi-continent, multi-vendor development process management.Feature scoping and estimation. Functional and User Experience Specifications.Enhanced Six Sigma and Digital Six Sigma process improvement methodologies.

Team lead of 9 software engineers and Software Architect for the "Base Radio" TETRA cell-site equipment.

Embedded, 'Hard' Real-Time software development in 'C', 'C++' and 'SDL' of software for the cell-site equipment for the Motorola TETRA digital radio network.Key Achievements:Successful role-out of the system to many “Whole Country” public safety radio networks.Most notably the UK, “Airwave” system.Re-architecture of Base-Radio software for a change in hardware and operating system to meet new requirementsSuccessful extension of the system to the Dimetra-IP TETRA product capable of providing country-wide network support.Reduction of “escaping” defects from >2 defect/SM to <0.1 defect/SM using Six Sigma methodsMajor improvements in system availability by the use of redundancy and remote configuration capabilities.Key Skills Gained:Team Leading and Project ManagementSEI CMM certification to Level 5Six Sigma process improvement methodologies.Advanced SDL, UML and some UML2pSOS and OSE embedded operating systemsAgile Methods Development Software Configuration Management using Clearcase

September 1990 – January 2000Schlumberger Technologies - Automated Test Equipment DevelopmentSenior Software EngineerDeveloping embedded and workstation software using C, C++, Java, SDL UML and Internet technologies.Key Achievements:Launch of many successful products to marketIntroduction of Java development which was successfully used for the Analysis software for the S765ST and S765IT equipmentSoftware Architecture of S765ST and IT telecommunication testers for GR303 and V5 emulation and stress-tester.Successful development an launch of first commercial “Boundary Scan”/JTAG test equipmentSuccessful development of “Nail-probe” technology for general-purpose circuit board testing.Successful development of production capability monitoring software (Cp/Cpk analysis) using Apache web-server and Java for presentation and user interface.Key Skills:Full life-cycle software developmentElectronics and Hardware awarenessEmbedded architecture and software developmentC, C++, Java and SDL development languagesVxWorks operating systemUnix Workstation DevelopmentSoftware Configuration Management

Bsc Hons 2Ii, Computing Science

'A' Levels, Maths, Physics, Computing Science