Managing a broad portfolio of clients, following all sales steps, actively searching for leads and business opportunities, project planning and execution, and post-sales duties.

Coaching high-growth, high-volume merchants to be successful Facilitating merchants with long-term solutions to merchants biggest roadblocksHosting and facilitating biweekly team development sessionsFacilitating a weekly mindfulness sessions for the EMEA team

Managing and optimizing SEM campaigns for external clients through Google,Bing, Facebook, and Instagram.Executing tests, collecting and analyzing data, identifying trends and insights inorder to achieve maximum ROI in paid search campaigns.Tracking, reporting and analyzing website analytics, pay-per-click (PPC) initiativesand campaigns.Managing campaign expenses, staying on budget, estimating monthly costs andreconciling discrepancies.Analyze the performance of new product features after being rolled out andevaluate the impact on the economic performanceScouting new possible profitable marketing trends, using Keyword Planners andKeyword Strategy Tools

Founded the first Touristic Scooter Rental Company in Assisi (Italy), focusing onproviding new, interesting, active yet safe way to visit Umbria and TuscanyParticipated in all aspects of business development from market research andfinance to operations.Negotiated contract terms for partnership agreement with other touristicbusinesses.Promoting the Company brand with international travel agenciesWelcoming customers, completing the necessary rental information, disclosingrates, terms and conditions of rentalsOrganizing and participating to Scooter Tours as local guide.Updating and managing the company website.Planning and following up web marketing campaigns on Facebook, Google+,Google AdWords and Tripadvisor

Serve as the single point of resolution for SM Business customers’ queries.Managing on boarding and educating merchants of PayPal usageResponsible for providing primary outbound telephone and email support to merchants within the SM Business portfolioProvide outbound sales and product support to merchants regarding risk policies and procedures, product upsell via telephone and emailConstant use of SalesForce interface, updating data for upselling and retention campaigns.

•Deal on a daily basis with queries received from both internal and external contacts, answer in a timely manner. •Running and check daily reports to ensure all internal trading and liquidity settlements are carried out without errors. •Monitor and manage the progress of each trade to ensure all trades are executed correctly respecting tight deadlines

•Develop market analysis and compare with customer need analysis. •Defining the most appropriate solutions for individuals and small business. •Collection of the provisions of investments. •Liaise with administration department for proper client documents filing. •Periodic updating clients on their financial situation and investment results through presentation of individual reports during one to one meetings.

•Deal with Hedge Funds investor queries on daily basis.•Communicate with both investors and clients regarding investors’ activity.•Generate reports on weekly and monthly basis for stakeholders and management.•Adhere to procedures, fund rules and completion of work by various deadlines throughout the day.•Client accounts set up, receive, record, and input deals in live environment.•Ensure that sufficient checking controls exist to minimise the risk of financial losses.Liaise with Cash Team on administrative queries, execution and completion of audit request.•Awareness and comply with AML and KYC legislation.