Pushap Gandhi Email & Phone Number

• ADVANCED FORECASTING MODELS: Leveraged Monte Carlo simulations to enhance loan product forecasting, achieving a 30% reduction in execution time and a 15% increase in prediction accuracy, which accelerated the risk assessment process. • ENHANCED LOAN ANALYSIS AND REPORTING: Developed robust data pipelines and automated reporting mechanisms, enabling real-time insights into loan performance and reducing manual reporting efforts. Delivered interactive dashboards that provided clear visibility for stakeholders across departments. • CROSS-FUNCTIONAL COLLABORATION: Partnered with stakeholders across departments to apply advanced techniques like trend analysis, cohort analysis, and segmentation, delivering actionable insights that facilitated data-backed decision-making and better project alignment.

Windsor, Ontario, Canada

• EFFICIENT CUSTOMER QUERY RESOLUTION: Managed a high volume of customer inquiries with professionalism and efficiency, achieving a 90% first-contact resolution rate and significantly enhancing overall customer satisfaction.• CROSS FUNCTIONAL COLLABORATION: Worked closely with product, technology, and support teams to address recurring issues and develop process improvements, fostering a cohesive service environment and improving the customer experience.• PROCESS IMPROVEMENT INITIATIVES: Identified and implemented process enhancements that streamlined operations, leading to increased efficiency and reduced response times.• TECHNICAL SUPPORT AND TROUBLESHOOTING: Provided technical support to customers, effectively diagnosing and resolving issues, which contributed to a decrease in escalations and improved service quality.• CUSTOMER FEEDBACK ANALYSIS: Analyzed customer feedback to identify trends and areas for improvement, informing strategies that enhanced service delivery and customer satisfaction.

• MACHINE LEARNING MODEL DEVELOPMENT: Built and optimized predictive models for borrower repayment behavior, focusing on critical metrics like KS and log loss to improve the accuracy and effectiveness of loan predictions.• DATA MANIPULATION AND FEATURE ENGINEERING: Created new variables and features through cross-functional discussions and brainstorming sessions, enhancing the model's predictive power and relevance to business needs.• RECOGNITION FOR EXCELLENCE: Awarded "Star Employee of the Quarter" for outstanding contributions in predictive modeling and analytics.

• DEFAULT AND PREPAYMENT RATE REPORTING: Generated regular reports on default and prepayment rates, providing valuable insights for stakeholders to monitor and evaluate loan performance.• DATA ANALYSIS AND DASHBOARDING: Performed comprehensive analysis of loan products and documented findings, leveraging Python, SQL, Tableau, and Excel to create dashboards and monthly reports that highlighted key performance metrics and trends.

India

• MATERIALS DATA MANAGEMENT: Computed and maintained materials requirements based on cross-departmental inputs, supporting the smooth operation of project logistics and inventory management.• PROJECT COORDINATION AND PROGRESS TRACKING: Held weekly meetings with the project manager to review material quantities and project progress, ensuring alignment on key milestones and material needs.• TEAM COLLABORATION AND FIELD EXPERIENCE: Worked closely with a team of over 50 colleagues, enhancing collaboration skills, and gained hands-on experience through on-site visits to construction sites.

Noida Area, India

• SOFTWARE TRAINING: Gained foundational experience in engineering software such as CAESAR and SPR, strengthening technical skills relevant to the industry.• ON-SITE PROJECT EXPOSURE: Participated in a live project at IOCL Bongaigaon, acquiring practical insights into the ground-level operations of large-scale projectson).

Master Of Management, Business Data Analytics, 87%

● Focus Areas: Specialized in data analytics, statistical modeling, and machine learning, gaining expertise in Python, SQL, Power BI.

Bachelor'S Degree, Mechanical Engineering

● Core Focus: Strengthened analytical skills through courses in engineering mathematics, statistics, and control systems, laying a solid.