-Led and participated on Kaizen events resulting in over $100,000 in year-to-date (YTD) savings.-Reduced staffing on 3 production lines by more than 5 team members while maintaining operational efficiency.-Improved line bottlenecks by 10%, leading to enhanced throughput and reduced downtime.-Reduced customer complaints by 12%, demonstrating a focus on quality and customer satisfaction.-Lead monthly Kaizen events to address gaps and ensure achievement of monthly and annual production targets.-Research, plan, train, execute, and support operational improvement programs aimed at fostering lean manufacturing principles, associate empowerment, waste elimination, and enhancements in safety, quality, service, and cost efficiency.-Played a key role in launching the company’s Management System, supporting multiple departments in achieving certification.-Utilize Lean Manufacturing tools (Value Stream Mapping, 5S, Gemba Walks, LMS, Root Cause Problem Solving, 5 Whys, Yamazumi) to drive operational improvements in Safety, Quality, Delivery, and Cost (SQDC).-Analyze, develop, approve, implement, and standardize best practices in manufacturing operations.

-Reduced customer complaints by 16% by ensuring timely delivery of concrete within specifications and implementing driver training programs to enhance service quality.-Decreased internal concrete scrap by 10% by developing standardized work processes, implementing proper pre-mix testing procedures, and analyzing data from previously scrapped concrete trucks, leading to more efficient material usage and cost savings.-Oversaw the inspection of incoming materials, conducted internal process audits, and managed non-conformance reports, maintaining consistent communication with the Sales Department, Production Department, and QC Laboratory to ensure adherence to company and regulatory standards.-Coordinated the launch of 6 new concrete mixes, ensuring rigorous testing and compliance with government regulations.-Executed material and equipment inspections, ensuring precision through calibration and verification of measurement accuracy.-Recorded test data into the management system and ensured comprehensive documentation of test results, site activities, deficiencies, and compliance with reporting requirements.-Engaged with customers to ensure satisfaction with products and services, facilitating the timely and accurate placement of concrete in alignment with project specifications.

-Responsible for assuring products conform to established requirements and standards through appropriate audit, inspection, and test activities interacting with many different functional departments and suppliers.-Prepared production processes for New Product Introduction ensuring Customer Requirements were met. Submission of Production Approval Process (PPAP) and Advanced Product Quality Process (APQP) for 12+ projects.-Initiated procedures that decreased average manufacturing operation time from 10 to 5 minutes.-Analyzed training needs creating a yearly Master Training Program Schedule, maintaining a grade ≥ 97%/month. -Constantly used Root Cause Analysis tools like 8D, and 5W2H, implementing 5S methodology to production lines, and always having the vision for improvements.-Development of Control Plan, PFMEA and analysis reports. -Effectively led an improvement project of traceability and packaging processes by bringing new technology to manufacturing lines, thus reducing cost and increasing efficiency. -Experience in maintaining and improving ISO 9001-2015.-Collaborated in ISO 9001-2008 Internal Audits.-Leader of safety meetings to address concerns and hold open discussions.-Participated in quality review meetings with upper management to provide insight on the production process and address critical issues.

-Led change management processes related to new products, packaging, equipment and production processes.-Supervised project production efforts to ensure projects were completed to company standards, on time and within budget constraints.-Supported the analysis of quality results and corrective actions to achieve project goals and objectives. -Performed inspections and set quality assurance testing models for analysis of raw materials, materials in process and finished products.-Drove root cause analysis and implementation of permanent preventive and corrective actions.-Contacted Quality Managers, Quality Engineers, and Operations Managers to monitor quality project’s progress.

Collaborated with engineers and project managers regarding design parameters for client projects. Mass manufacturing solving problems.

Industrial Engineering Internship (Six sigma, 5S and quality training). Drew sketches to accurate scale showing relation of proposed installations to existing facilities and exact specifications and dimensions for working areas. Trained all new employees on PULL and PUSH system.

Assessed and re-designed facility plans based on sales requirements and revised business model. Developing new projects, business incubation process and research.

Developed, administered and corrected tests and classes in a timely manner for kids and adults. Tutored children individually and in small groups to help them with math problems.