Phillip Gallo Email & Phone Number

Boonton, New Jersey, United States

- Coordinate Weekly Account Management Team meetings to discuss sales success and continued areas of growth- Partner with department managers and ownership to discuss innovative ways to maximize communication efficiency between Home office and Sales team, and home office and the customer- engage in weekly individual account manager meetings to create short.

Boonton, New Jersey

• Develops personable relationships with educators and supervisors in 20 school districts in the tri-state area, delivering quality instrument rentals and sales and service products
• Works closely with Sales and Rental teams to share customer insight on additional product and service opportunities
• Services existing network to drive sales goals, resulting in $200,000 in instrumental repairs and sales and 1,400 annual instrument rentals
• Leverages existing accounts for potential new customers through networking and recommendations
• New account opening resulting in 20 new business opportunities for the 2020 fiscal year

New York, New York

• Master's Degree from Mannes College, The New School for Music
• Well versed in traditional Western classical Percussion Instruments. Experience with Orchestral playing, ensemble(large and small), solo repertoire, and Musicals.
• Drum Set experience includes Musicals (Beauty and the Beast, Guys and Dolls, Allegro, The Drowsy Chaperone, 42nd Street), Jazz, R&B, and Rock. Experience also with Touring.
• Experience using Ableton Live within a chamber setting during live performances.

Paramus, New Jersey

• Recruited, hired, and trained 3 new managerial associates and 17 Part Time employees and utilized company training tools to develop associates into a productive team
• Fostered Customer Loyalty through Customer rewards program with a YTD average of 62% penetration (top 3 In Region), generating a 3% YTD increase in sales despite a 10% decrease in foot traffic
• . Awarded “Store of the Month” in December 2017 for positive month conversion
• Execute monthly schedule according to associate sales performance and weekly hours
• . Weekly sales analysis of top performing products, and merchandised according to top sellers and underperforming products.

Wayne, New Jersey, United States

• Executed weekly store schedule, assigning associate shifts based on store needs and employee availability
• Utilized company training tools in the implementation of 2 Store Visual Stylists
• Collaborated with Store Managers on east coast on best practices for store operations and peer development
• Communicated any company wide changed changes to management team, trickling information down to part time associates
• Demonstrated store progressions through presentations to District Managers, Regional Managers, and Director of Stores
• Exceeded Sales goals for Quarter 1 by 5%

Rockaway, New Jersey

• Store Side Coordinator with home office for store relocation of Abercrombie and Fitch brand in Mall
• Relocation completed 11 day ahead of deadline through detailed planning and organizing and continuous associate feedback
• Recruited and Trained brand new Full Time employees, including 3 Managers and a Full Time Stock Associate
• Executed weekly store schedule, assigning associate shifts based on store needs and employee availability
• Utilized company training tools in the implementation of 2 Store Visual Stylists
• Collaborated with Store Managers on east coast on best practices for store operations and peer development

Edison, New Jersey

• Executed weekly store schedule, assigning associate shifts based on store needs and employee availability
• Utilized company training tools to developed Assistant Managers with best practices of floor set execution and form setting
• Promoted Assistant Manager to Store Manager within 8 months of arriving at location
• Exceeded Quarter 3 sales by 5%, conversion by 9.37% to Previous year numbers
• Utilizing company training tools, store saw an increase in LY Sales numbers by 6.2%, Instore ecommerce sales by 684%, and conversion by 16.13%

Rockaway, New Jersey

• Worked in Collaboration with Store Manager to achieve store success
• Utilized company guidelines to recruit and Train part time associates
• Lead Seasonal Floorset execution by delegating specific tasks and timelines to part time associates
• Ensured optimal customer experience by communicating hourly business reads and in the moment to team members
• Exceeded Sales Goals in Quarter 1 2015 by 5%
• Received and processed daily store shipment, delegating specific product processing standards and timelines

New York, New York

• Field representative delivering rentals to concert venues collaborating with home office on status of delivery and pickup
• Partnered with clients to gain insight on detailed instrument requirements and necessities
• Addressed quality of instruments and provided maintenance to defects as required

• Worked in Collaboration with Store Manager to achieve store success
• Utilized company guidelines to recruit and Train part time associates
• Lead Seasonal Floorset execution by delegating specific tasks and timelines to part time associates
• Ensured optimal customer experience by communicating hourly business reads and in the moment to team members
• Received and processed daily store shipment, delegating specific product processing standards and timelines
• Promotion to Store Manager after 8 Months in Role

Product Management

- Provided an in depth look into the role of a Product manager - Course follows the life of self chosen product to develop

Master Of Music, Classical Percussion

Activities and Societies: Mannes Symphony Orchestra, Mannes Percussion Ensemble, Mannes American Composers Ensemble, Mannes New Music.

Bachelor Of Music, Percussion

Activities and Societies: Purchase Men's Cross-Country Team 3 years as Team Captain, Purchase Symphony Orchestra, Purchase Percussion.