Pam Garside personal email
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Pam Garside is a President, PRG Consulting Services, Inc. at PRG Consulting Services, Inc.. She possess expertise in strategy, strategic planning, customer satisfaction, project management, team building and 20 more skills. Colleagues describe her as "Pam has a deep understanding of the call center business. From strategy to tactical issues, she understands how call centers work successfully. She has deep knowledge of training and making the frontline more effecient in their daily work. We have worked on several projects together through the years and I would highly recommend her for any call center project."
Prg Consulting Services, Inc.
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OwnerPrg Consulting Services, Inc. Aug 2000 - PresentPRG Consulting Services is a full service consultancy, specializing in contact center management. Our services provide strategic planning and design for new contact center builds, training design and development and coaching delivery, all contact center operations assessments and enhancements, and outsourced project management certification and evaluation processing. All services are designed to help companies improve their use of all available support or sales delivery channels to increase… Show more PRG Consulting Services is a full service consultancy, specializing in contact center management. Our services provide strategic planning and design for new contact center builds, training design and development and coaching delivery, all contact center operations assessments and enhancements, and outsourced project management certification and evaluation processing. All services are designed to help companies improve their use of all available support or sales delivery channels to increase sales results and enhance customer satisfaction Show less
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Call Center DirectorRbc Apr 1997 - Aug 2000directed a 24X7, 125 seat contact center specializing in inbound customer service, outbound sales, mortgage lending, and back office fulfillment. Implemented multiple delivery/support channels, new contact center technology, and cottage email support activities. -
Call Center DirectorTelespectrum Mar 1993 - Jun 1994Currently Telespectrum Worldwide, directed a facilities managed service and sales IBM call center targetting southern CA, supported ES9000 and AS 400, some first level PC support, and telephone operator functions, began as a call center management/agent training consultant.
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Call Center ManagerTriad Systems Corporation 1981 - 1992
Pam Garside Skills
Pam Garside Education Details
Frequently Asked Questions about Pam Garside
What company does Pam Garside work for?
Pam Garside works for Prg Consulting Services, Inc.
What is Pam Garside's role at the current company?
Pam Garside's current role is President, PRG Consulting Services, Inc..
What is Pam Garside's email address?
Pam Garside's email address is pr****@****ail.com
What schools did Pam Garside attend?
Pam Garside attended University Of Denver - Daniels College Of Business, Eths.
What skills is Pam Garside known for?
Pam Garside has skills like Strategy, Strategic Planning, Customer Satisfaction, Project Management, Team Building, Coaching, Call Centers, Sales, Customer Service, Leadership, Public Speaking, Contract Negotiation.
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1notcutts.co.uk -
Pam Garside
Chair Cambridge Angels, Co Chair Cambridge Health Network ,Fellow Judge Business School University Of CambridgeLondon3pamgarside.com, pamgarside.com, gmail.com -
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