I lead, document, configure, test and deploy both the Source-to-Pay and Expense Management modules of the Coupa Spend Optimization Platform. Having worked alongside the provider as an employee, partner and client; I provide organizations with a unique objectivity that allows them to maximize ROI on their subscriptions in both the short- and long-term. By recommending rollout plans that align with platform strengths and accommodate for perceived gaps, while exhorting Coupa to (reasonably) adjust their road-map to address client needs; I promote a patient, collaborative client-vendor relationship that extends beyond the completion of my (project) work.

I helped organizations maximize the ROI on their Netsuite deployments by listening to their needs, prioritizing their desires, and delivering on our promises.

Spaulding Ridge is a leading Advisory and Technology implementation firm. We are passionate about helping business leaders use technology and data to make better, faster decisions. Our clients maximize the return on their technology investment through tailored solutions, process automation and effective business enablement.In less than five months, I helped build a stellar reputation within Spaulding Ridge internally, its clients, and with both the sales and delivery teams at Coupa; signing over 350K in business in one quarter.

Every day millions of people across the globe use OLX to buy and sell goods and cars, find a job or rent a house. The OLX platform has over 200 million monthly unique users generating traffic of over 11 billion monthly page views or around 360 million page views per day. The group has 600 employees across offices in Buenos Aires, Cape Town, Delhi, Sao Paulo, Rio de Janeiro, Lisbon and New York.I supported the end-to-end management of both the Coupa eProcurement platform, as well as the Expensify expense management system at OLX. From license renewals to user updates, I managed all aspects of the Coupa-OLX and Expensify-OLX relationships from the strategic to the operational. Where policies and procedures were concerned, I provided best practice recommendations to OLX leadership to help this fast-growing organization scale as efficiently as possible.

Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. Acquire. Support. Renew. From initial customer acquisition through renewal—our suite of complementary services and technology provides you with the support you need to satisfy even the most complex customer requirements. I was responsible for translating internal business processes and external supplier relationship management efforts into technology-based solutions, then overseeing their deployment into Coupa (cloud eProcurement and Expense Management platform) and all connected systems, as a member of the internal Coupa system administration team.

I was an implementation manager with the professional services team at Coupa Software. In this role I shortened the time to payback and increased the ROI of my customers by quickly implementing the Coupa platform from kickoff through support. Moving from on-premise ERP/legacy/non-existent systems that were managed by power-users to cloud-based, user-friendly, mobile technology created an environment where my ability to evangelize, empathize and persuade was as crucial to success as technical and organizational abilities as a project manager. I brought new offerings to customers, simultaneously managed clients across 9-hour time zone differences, turned at-risk accounts into references and at one point kept three US-based projects moving on schedule during a training trip to Manila, all while standing up a new training website. This role stretched me in ways I did not think possible and provides me with the confidence to approach any new challenge free of fear or reservation.Coupa is the leading provider of cloud spend management (CSM) solutions that help companies control their indirect spending and generate savings that go directly to the bottom line. Coupa combines the best e-procurement and expense management capabilities in a single solution that is easier to use, faster to configure and deploy, and more cost-effective than anything available today.

Nitor is a full-service procurement consultancy with unparalleled experience. It is committed to the spend management space by delivering Procurement Consulting, on-demand program support and Procurement Advisory Services. Nitor leads the industry because of its flexible approach and its client references prove it. Nitor prides itself on being able to scale to its clients' needs – the Nitor SourcingDesk (www.nitorpartners.com/sourcing-desk.html) is a great example of how Nitor can support your program.Business development, supplier enablement and procure-to-pay software implementation were my primary contributions to the team, making sure that professionalism and effective communication were a given for every Nitor relationship. As a consultant, I provided value to their clients with strong spend analysis, solution configuration and change management skills.