Led a team to undertake discovery of the current business and technology state, due diligence of other industry participants and market offerings to formulate a future Market Systems strategy and roadmap.

Led the initiation of an urgent technology remediation initiative to ensure continuity of compliance and customer services.

A significant system upgrade and modification initiative that ensured TasNetworks' compliance with Australian Energy Market Commission rule changes and continued delivery of regulated data services to customers via market protocols.Management of an internal project team (15) and performance and delivery management of multiple external software service providers.

Transformation initiative to introduce choice of design and construction of distribution network to customers. Provided oversight and reporting of ten independent work streams from across the business, spanning from customer-facing staff, through to engineers, designers, field crews and internal legal and regulatory teams.

This project involved gaining an understanding of the requirements of Information Technology within the business for the next ten year period, in order to demonstrate to the Australian Energy Regulator (AER) the expected IT expenditure and corresponding benefits. As a business analyst, tasks included:• Undertaking application business health assessments with key users across the business to understand areas in need of investment;• Formation of an Information Technology ‘roadmap’ for the… Show more This project involved gaining an understanding of the requirements of Information Technology within the business for the next ten year period, in order to demonstrate to the Australian Energy Regulator (AER) the expected IT expenditure and corresponding benefits. As a business analyst, tasks included:• Undertaking application business health assessments with key users across the business to understand areas in need of investment;• Formation of an Information Technology ‘roadmap’ for the next ten years; and • Development of Investment Evaluation Summaries for the initiatives expected to be undertaken in the ten years (this is inclusive of high-level cost/benefit and risk analysis) Show less

Performed the role of a Business Analyst for the TasNetworks Core Applications Strategy Project. The aim of the initiative being to propose a strategy with which to pursue regarding the duplicate systems and processes in place as a result of the merger between the transmission business, Transend, and the distribution business, Aurora. The role included: • Capturing and understanding current operational expenditure of in-scope applications;• Documenting of Level 1 Business Process… Show more Performed the role of a Business Analyst for the TasNetworks Core Applications Strategy Project. The aim of the initiative being to propose a strategy with which to pursue regarding the duplicate systems and processes in place as a result of the merger between the transmission business, Transend, and the distribution business, Aurora. The role included: • Capturing and understanding current operational expenditure of in-scope applications;• Documenting of Level 1 Business Process (current and future) and the business requirements, to support the Request for Information (RFI) process;• Evaluation of RFI responses against business requirements; • Assisting with the financial modelling of the different strategy scenarios; • Contributing to formulation of strategy document for board approval; and• Documenting of a tactical solution strategy. Show less

Undertook analysis and due diligence activities with leading universities and software vendors to produce a solution platform options paper for the University of Tasmania’s potential new online staff portal.

Performed a senior role within the BA team and was responsible for overseeing the successfully delivery of a major stream of work through all phases of the project.The program was a significant system and process implementation over two years and enabled the organization to: • Meet the obligations set by the regulatory body (AEMO) to operate in the market; • Successfully transact with other market participants and allow Tasmania’s energy customers to transfer between different… Show more Performed a senior role within the BA team and was responsible for overseeing the successfully delivery of a major stream of work through all phases of the project.The program was a significant system and process implementation over two years and enabled the organization to: • Meet the obligations set by the regulatory body (AEMO) to operate in the market; • Successfully transact with other market participants and allow Tasmania’s energy customers to transfer between different retailers; and• Transform a purely manual process of managing unmetered assets (i.e. streetlights) to an electronic medium.Responsibilities included:• Facilitation of vendor and stakeholder workshops• Elicitation and production of business and functional requirements documents for software implementation deliverables• Vendor solution assessment and validation• • Assisted in the investigation, management, communication and delivery of defect solutions with vendors• Provided ongoing support to test and business resources regarding system functionalityThis project has since been awarded Asia Pacific Federation of Project Management (APFPM) Asia Pacific Project of the Year 2014. Show less

Consulting as a business analyst, Paul was part of a small team that was responsible for the enhancement and modification of a number of business critical systems and processes which allowed Tasmania to become the first jurisdiction in Australia to become compliant with this framework.Responsibilities included:• Evaluation of vendor software specifications• Process Mapping – Creation of to-be process maps to ensure compliance with national framework• Software Testing – Worked… Show more Consulting as a business analyst, Paul was part of a small team that was responsible for the enhancement and modification of a number of business critical systems and processes which allowed Tasmania to become the first jurisdiction in Australia to become compliant with this framework.Responsibilities included:• Evaluation of vendor software specifications• Process Mapping – Creation of to-be process maps to ensure compliance with national framework• Software Testing – Worked with subject matter experts in the formulation of functional, integration and UAT test cases, as well as execution of test cases and providing of assistance to UAT• Traceability – Mapping of legislative requirements through, business requirements, functional specifications, vendor specifications and test cases• Application and Environment management and configuration• Move-to-Live support – including deployment defect investigation and solution, and Product Verification Testing support• Change Management – Analysis and creation of change request documentation, as well as workshopping requirements with vendors and business representatives• Heightened Support activities – Defect Investigation, User training and troubleshooting• Management of application upgrades and enhancements Show less

• Financial Model Review • IT Controls Auditing – Performed internal audits of numerous government agencies and public companies with regard to their IT risks and controls.• Financial Auditing – Provided assistance on numerous financial audit engagements with KPMG.

Provided advisory assistance in the production of key policy and procedural documentation for the RBF Risk and Compliance division in their application to become a Registered Superannuation Entity (RSE).

This was a major and time-critical system and process implementation with significant regulatory and legislative implications.The project upgraded Aurora Distribution’s market systems to allow Tasmanian energy customers who consumed upwards of 50kwh per annum (i.e. small to medium-sized businesses) to transfer between different retailers. This was the last phase prior to the introduction of full retail contestability in Tasmania.Working as part of the BA Team on the project… Show more This was a major and time-critical system and process implementation with significant regulatory and legislative implications.The project upgraded Aurora Distribution’s market systems to allow Tasmanian energy customers who consumed upwards of 50kwh per annum (i.e. small to medium-sized businesses) to transfer between different retailers. This was the last phase prior to the introduction of full retail contestability in Tasmania.Working as part of the BA Team on the project, responsibilities included:• Meter Data Provider (MDP) Accreditation: Assisted in the delivery of Compliance activities for Aurora’s MDP Accreditation through liaising with Business, Vendors & SME’s to ensure alignment with AEMO Regulations.• Requirement Documentation: Elicitation and production of business and functional requirements documents for software implementation deliverables• Solution Validation: Performed analysis of proposed solution documentation against business requirements and functional specifications to ensure deliverables were fit for purpose.• Application Configuration: Conducted configuration of applications in test and production environments and was responsible for key tasks during in move-to-live activities.• Administration Documentation: Production of administration guide documentation and specifications for key applications.• Testing Support: Provided ongoing support to test resources regarding system functionality as well as production and execution of test cases.• Traceability: Developed a traceability matrix allowing the business to trace end deliverables back through solution documents, functional specifications, business requirements and regulatory standards. Show less

Consulting as a business analyst for Aurora Energy on the RENEWAL/ACP project, the program was responsible for the enhancement and modification of a number of business critical systems and processes to allow integration in a market-compliant manner with Aurora Retail’s new billing solution.Responsibilities included:• Requirement Documentation: Elicitation and production of business and functional requirements documents for software implementation deliverables.• Defect Management:… Show more Consulting as a business analyst for Aurora Energy on the RENEWAL/ACP project, the program was responsible for the enhancement and modification of a number of business critical systems and processes to allow integration in a market-compliant manner with Aurora Retail’s new billing solution.Responsibilities included:• Requirement Documentation: Elicitation and production of business and functional requirements documents for software implementation deliverables.• Defect Management: Assisted in the investigation, management, communication and delivery of defect solutions with vendors, as well as the running of defect meetings andmanagement reporting.• Testing Support: Provided ongoing support to test resources regarding system functionality as well as production and execution of test cases.• User-Acceptance Testing (UAT): Management and execution of user-acceptance testing with key business resources.• Solution Analysis – Performed extensive analysis of current and to-be applications to provide business process solutions for numerous work streams. Show less