Patrick Chong Email & Phone Number

New York, Ny, Us

New York, Us

Pedaling Subscriptions

New York, Us

• Leveraged K-Means clustering to model user profiles, influencing GTM strategy and increasing Sales conversion & revenue.• Managed transition from DTC to B2B, providing Operations with factors influencing funnel conversion and collaborated with Product to evaluate the successful product launch that drove increased user revenue and improved user experience.• Utilized Vector AR to forecast product volume and optimize Marketing spending, reducing advertising costs while maintaining revenue and efficient manufacturing allocation.• Collaborated with Product to alleviate user pain points through A/B testing, increasing first-quarter sales after implementation.• Enhanced Engineering data model efficiency by 85% using dbt, enabling data democratization and insights through Sigma.

Latch is a small NFC tag and user-friendly app that locates lost valuables. When scanned with a smartphone, the tag shows contact information and is the quickest, easiest and cheapest way to track down those easy-to-lose valuables.

San Francisco, Ca, Us

• Developed a Cox survival analysis model to identify high-propensity accounts, leading to increased Marketing user acquisition and improved Sales productivity and win rate.• Built a predictive regression model to forecast account expansion, influencing Sales strategy and increased revenue.• Provided accurate forecasts for pipeline coverage using SARIMA, enabling Sales & Marketing executives to make informed decisions and achieve quarterly targets.

Toronto, Ontario, Ca

• Achieved 70% F1-Score in predicting the performance of current and future startups using a Naive Bayes classifier, enabling better investment decisions for Innovation Banking & Risk teams.• Utilized K-Means clustering to identify and prevent fraudulent and suspicious transaction behavior, reducing losses for AML team.• Conducted sentiment analysis and topic extraction using GCP and TF-IDF, eliminating Product bottlenecks and improving customer satisfaction.

Toronto, Ontario, Ca

• Achieved an impressive 86% improvement in NPS score by strategically modeling document fetching fixes and new builds based on data analysis insights.• Ensured high-level customer retention through in-depth user engagement analysis using Periscope Data, leading to targeted improvements in the product experience.• Spearheaded the development of a robust analytics infrastructure involving ETL jobs, data modeling in PostgreSQL, and creating visualizations using D3.js and Periscope Data.

Hamilton, On, Ca

• Played a key role in increasing user retention by providing data-driven insights and analytics to the VP of Product and Head of Growth.• Optimized the growth model by designing and implementing goals and metrics, leveraging Amplitude Analytics and D3.js for effective data visualization.• Pioneered the development of a testing framework for a new NLP pipeline, utilizing MochaJS and Chai.js to ensure robust and accurate testing.

Toronto, Ontario, Ca

• Reduced testing time by 20% by implementing C# automation testing scripts using Selenium, enhancing overall development efficiency.• Conducted thorough acceptance testing of the new product suite, ensuring the stability and quality of existing features while introducing new functionalities.