Patrick Glemser Csm, Black Belt, Cmb, Amp Email & Phone Number

Bethlehem, Pennsylvania, United States

Overseeing the development and implementation of projects, managing existing and new client relationships, and ensuring that Focused Consulting's services meet or exceed client expectations. Responsible for developing and implementing strategies to grow our Insurance line of business, building and managing our professional teams, and ensuring we have the necessary resources and support for the continuous delivery of high-quality services.Currently leading multiple projects at Core Specialty that are part of Business Operations, Tech, Data, Change, and M&A portfolios. Communicating weekly stakeholder updates and proactively working with responsible project managers to closely manage their timelines, risks, actions, issues, and decisions. Recent experience includes: • Worked directly with the CIO and led a team of architects, developers, and engineers to stand up a new cloud infrastructure and framework to build, scale, secure, and host next gen applications.• Engaged 3rd parties to setup facilities, websites, new device rollout, application support, and PMO. and Led the effort to adopt the Agile Methodology as a certified SCRUM Lead.• Worked with Duck Creek developers, project managers, architects, analysts and testers to coordinate application builds for policy, billing, and claims. Currently preparing business migrations to Duck Creek.• Provided leadership to build a Data Lake for reporting and analytical services to improve data ingestion, storage, enrichment, and presentation. • Supported several mergers, acquisitions, and divestitures. Provided IT leadership for the acquisition and divestiture from Enstar. The project consisted of carrying over 16 business units with 250+ users to the new cloud environment. Rolled out new devices, copied unstructured and structured data, moved applications, and managed the decommissioning process. • Managed the IT components for opening 15+ offices including a new corporate headquarters.

Bethlehem, Pa

Launched Focused Consulting's practice within the Insurance industry. Led the delivering of solutions and IT Program Management services for several Insurance clients including Core Specialty, Aspen, Munich RE, and Validus / Western World. Responsible for planning, designing, implementing, and validating enterprise-wide, cloud-based applications that incorporated industry best practices.For Aspen, led all technology initiatives for over 13 projects. Restructured and planned the MS Azure Cloud rollout with Microsoft Office 365. Setup data centers with additional hardware enabling all business personnel to work remotely during the Covid-19 pandemic. Managed and facilitated the setup and support of the Zurich and Houston offices.For Munich RE, managed the strategy and build out of Duck Creek capabilities to support lines of business. Led the rollout of new Windows 7 Client devices with Microsoft Office 365 for 500+ US associates and managed the digital adoption training of the new product suite. Led the rollout of the Client 7 Workspace and built out of Duck Creek capabilities for an MVP proof of concept.For Validus/Western World, led IT teams and strategic initiatives, including the acquisition of Crop Risk Services and the merger of Validus and Western World. Managed the upgrade of ImageRight which included a very large migration and validation of 93 million images for claims and underwriting. Led programs for office relocations in five cities. Managed the upgrade of over 200 business users to new equipment and Windows 10, asset tagging of IT equipment, and the rollout of Uniflow to all printers. Established a new employee IT orientation process and managed daily IT operations, including procurement and ticket management. Led the resolution of Severity 1 outages and collaborated with multiple vendors to support infrastructure, phones, and applications.

Fort Washington, Pa

Directed and managed a Capital Market Operations project office consisting of project managers, trainers, data analysts, business analysts, and project coordinators to implement projects that improved the Record Services business unit. Provided leadership and direction for the development of systems, people and processes to improve the operating quality and efficiency of the department. Managed global staff and vendors of over 1,200 associates. Reduced risk exposure to the Ocwen enterprise.

Horsham, Pennsylvania, United States

Led an enterprise project office consisting of project managers and business analysts to implement cross-divisional projects that reduced operational and credit risk exposure to strategic enterprise business units. Built relationships with key project stakeholders to identify new project opportunities, created cost benefit summary, and prioritized initiatives. Provided project management discipline, problem solving, mentoring, support, and direction to ensure that projects were completed on time and within budget. Provided oversight and governance of risk projects that improved compliance remediation, management of vendor relationships, support global and strategic business-related projects, track high-level risk and issues, and development of project reporting to communicate project statuses, data analysis, data integrity, productivity, cost efficiencies, automation capabilities and risk decisions.

Horsham, Pennsylvania, United States

Managed a team of project managers and business analysts responsible for the overall enterprise and relationship management of new mortgage products. Deployed distribution strategies for product line activities with all channels of Origination. Supported the GMAC merger of sister companies, GMAC Residential and RFC, by integrating all product lines. Managed Government Sponsored Enterprises and Mortgage Insurance relationships to leverage best execution strategies and obtain competitive variances to reduce fees and lower loan level price adjustments. Successfully implemented several new innovative programs that generated $1.5B in incremental origination volume through new product development activities.

Horsham, Pennsylvania, United States

Collaborated with colleagues, from inception to implementation, to create an automated underwriting and pricing engine for GMAC Mortgage known as EnGenious within a $5M budget. This web-based engine integrated seamlessly with agency Automated Underwriting Systems and customized the conditions and stipulations. In addition, pricing logic was linked through EnGenious and directly integrated through XML to all Origination systems.

Managed an IT technical team consisting of 16 professionals (Business Analysts and Programmers), in support of the retail business channel. Responsibilities included: Directing associates to gather business requirements, design, code, test and implement technical solutions; Creating project plans using the ABT tool to start-up, plan, execute and close down projects; Budgeting and estimating project cost using a cost benefit analysis model to calculate return on investment and pay back periods; Managing customer expectations, vendor relationships and affinities to ensure their business requirements are met on time and within budget; Offering technical solutions for complicated business problems impacting the enterprise; Supporting business development initiatives for products, pricing, reporting, and construction lending.

Horsham, Pennsylvania, United States

Responsible for a variety of IT projects to meet business requirements. This position included research, analysis, solution identification, and communication. Additional responsibilities included tracking and reporting major corporate projects, using analytical skills to draw information from a variety of individuals and various business environments, compiling information into a comprehensive document/project plan that identifies business needs with recommended solutions, preparing daily/weekly/monthly departmental reports, and assisting in the ongoing forecasting and analysis of various company initiatives.

Provided naval defense personnel with financial tracking and technical support on government initiatives. Supervised a technical staff of 5 associates to assist over 60 government engineers in tracking financial information, developing work breakdown structures to report financial spending, customizing mainframe reporting programs using COBOL, and designing sponsor presentations to obtain project funding.

Mba, Ecommerce

Graduated with honors.

Bs, Computer Information Systems

Graduated with summa cum laude honors.

Bs, Commerce