1. Assisted staff with closing IT support tickets for students and USF staff.2. Assisted in developing time efficiency processes and tools3. Assisted in hardware and software installation.4. Prepared and/or modify system and process documentation.5. Researched and implemented various sand-box environments for testing, training, and troubleshooting6. Resolved server and software configuration issues7. Took inbound support requests from internal and external customers via… Show more 1. Assisted staff with closing IT support tickets for students and USF staff.2. Assisted in developing time efficiency processes and tools3. Assisted in hardware and software installation.4. Prepared and/or modify system and process documentation.5. Researched and implemented various sand-box environments for testing, training, and troubleshooting6. Resolved server and software configuration issues7. Took inbound support requests from internal and external customers via phone, email, and online ticketing system. Show less

Performed application development activities including analysis, coding, testing, documentation, and implementation.

Worked directly under the Chief Information Officer and the Head of the Department of IT at Electrotherm that oversaw the implementation of SAP S/4 HANA, the system was in the process of a complete overhaul from the existing SAP ECC 6 suite. Worked with multiple departments ranging from Product Design to Dispatch and everything in between to identify gaps in general business processes and everyday practices, and helped them identify the solutions S/4 HANA would bring to the table. Worked… Show more Worked directly under the Chief Information Officer and the Head of the Department of IT at Electrotherm that oversaw the implementation of SAP S/4 HANA, the system was in the process of a complete overhaul from the existing SAP ECC 6 suite. Worked with multiple departments ranging from Product Design to Dispatch and everything in between to identify gaps in general business processes and everyday practices, and helped them identify the solutions S/4 HANA would bring to the table. Worked closely with consultants from Ernst and Young India who were on-site to assist with the system upgrades to the existing SAP Platform. Show less

As an Electronics Team Member I was trained to assist store guests by informing them about all things electronic, both new and old. I was trained to and helped different vendors setup their respective product stations for store guests. Stocking and restocking inventory in the electronics department was also a daily task. I also assisted the store team leader in training new team members for my department.

As a cart attendant at Target I was trained to perform a wide number of important duties for the retail store. I was trained to ferry shopping carts from outside the store back to the store interior. I was required to assist customers with questions or concerns during a normal shift. I provided assistance to sales associates, stock workers, and other store employees. Sometimes I would have to assist customers, stock shelves, or perform cleaning duties. Only Cart Attendant's at Target are… Show more As a cart attendant at Target I was trained to perform a wide number of important duties for the retail store. I was trained to ferry shopping carts from outside the store back to the store interior. I was required to assist customers with questions or concerns during a normal shift. I provided assistance to sales associates, stock workers, and other store employees. Sometimes I would have to assist customers, stock shelves, or perform cleaning duties. Only Cart Attendant's at Target are trained to assist in every department in the store. ( Cafe, Hard-lines, Soft-lines, Market, Electronics and the Backroom ). Show less