Peter P. Email & Phone Number

New York, NY, US

San Francisco, CA, US

• Operations Cloud: Incident Management, Runbook Automation, Workflow Automation, AIOps Event Management, Customer Service Ops
• 68% of FORTUNE 100 are customers
• 25,000+ customers, +700 Integrations
• 90 countriesPagerDuty (NYSE: PD) is an AI and Automation centric central nervous system for your digital ecosystem and mission critical work. We sit at the heart of your technology ecosystem and analyze digital signals.

Ames, Iowa, US

• The platform for financial reporting, ESG, audit, and risk.
• 85% of FORTUNE 500® are customers
• 180+ countries where Workiva is used
• 6,000+ customers
• 98% revenue retentionWorkiva Inc. (NYSE: WK) simplifies complex work for thousands of organizations worldwide. Customers trust Workiva’s open, intelligent and intuitive platform to connect data, documents and teams..

Atlanta, GA, US

• Managed enterprise clientele book of business >$20MM ARR focused on web and media technology products (Dealer.com)
• Led a team of 15 account strategists in completing program goals, objectives, and achieving performance targets
• Succeeded in achieving <1% churn rates, >99% renewal rates, >90% customer engagement rates, & contributed to company-wide NPS/CSAT scores
• Developed, Managed, & Optimized >97% pacing rates in all media channels and campaigns (google, facebook, display, ppc, social, remarketing, video)
• Collaborated with cross-departmental colleagues in product, engineering, billing, sales, UX, & agency services to achieve client objectives
• Launched client web program initiatives, a/b testing, report KPIs, major projects, & achieved strategic goals on time in a team environment

Atlanta, GA, US

• Customer success manager for large & mid-market automotive enterprise accounts
• Led a team of 4 account strategists in completing program goals, objectives, and achieving performance targets
• Succeeded in achieving <1% churn rates, >99% renewal rates, >90% customer engagement rates, & contributed to company-wide NPS/CSAT scores
• Managed enterprise book of business >$10MM ARR focused on web and media technology products (Dealer.com)
• Developed, Managed, & Optimized >97% pacing rates in all media channels and campaigns (google, facebook, display, ppc, social, remarketing, video)
• Collaborated with cross-departmental colleagues in product, engineering, billing, sales, UX, & agency services to achieve client objectives

Atlanta, GA, US

Newport Beach, California, US

• Managed and launched the implementation projects of new web accounts with a focus web and media technology products (Mopro.com)
• Succeeded in achieving >95% implementation launches at >30 web launches per month
• Collaborated with customers & internal TMs to launch client web initiatives, projects, & achieve set goals/deadlinesTime Allocation - 40% Customer Success, 40% Project Management, 20% Onboarding

• Created and executed a local digital marketing strategy for SEM through adwords, generated local SEO content, and social reputation.
• Identify and execute on cost-effective areas of investment for lead/sales generation.
• Led various projects for sales & marketing campaigns.Time Allocation - 25% HR Administrative, 50% Marketing/Sales, 25% Operations

West Hollywood, California, US

Houzz is the leading North American online CMS platform for home remodeling and design, providing over 20 million users with everything they need to improve their homes from start to finish - online or from a mobile device. Time Allocation30% Community Outreach10% Community Management60% Startup Initiatives

Walnut, California, US

USA branch of Norco, partnered with Intel, enterprise machines, internet of things, embedded systems

Corona, CA, US

Nasdaq: IACI, over 8MM window treatments, home retail & window treatments industry

skin care manufacturing.

skin care manufacturing.

Diamond Bar, California, US

medical staffing industry

managed tenant relationship & administrative/legal work.

IL