Software Engineering Manager
CurrentLed a team of software engineers developing B2C solutions for over 3 million bank customers.Key contributions: • Optimized software development and delivery processes by implementing Agile methodologies and CI/CD pipelines, achieving 99.9% Service Level Agreement (SLA) compliance. • Coached and mentored team members using a combination of one-on-one meetings, skills workshops, and personalized feedback, resulting in a 15% improvement in team performance and individual growth. • Launched quarterly knowledge-sharing sessions with technical presentations and open discussions, directly improving problem-solving, reducing knowledge silos, and boosting code quality.