Paulina Grzegorzek Email & Phone Number

Wrocław, Dolnośląskie, Poland

Responsibilities:- Focusing on maintaining high-quality service for corporate clients and ensuring a dynamic approach to their needs, striving for customer satisfaction through effective communication,- Supporting the team in working with corporate clients,- Coordinating and managing the team's tasks in daily operations,- Providing support to the team in delivering high-quality service for corporate clients and efficient handling of group orders, ensuring precise and timely actions,- Supporting the Supply Manager by participating in sourcing suppliers worldwide,- Organizing panels during weekly meetings and team gatherings, dedicated to analyzing and discussing requests from corporate clients, identifying areas for improvement, and presenting findings and recommendations, - Optimizing processes by utilizing project management tools (e.g., Monday, Bitrix).

Wrocław, Poland

Responsibilities:- Manage IT relocation projects using relocation management software,- Supporting immigration processes, - Confirm and process TCH bookings in accordance with internal standards,- Design and implement business plans and strategies to promote goal achievement,- Being the main point of contact and building long-term relationships with customers,- Providing effective solutions to problems,- Taking an active role in achieving company goals.

Wrocław, Poland

Responsibilities:- Providing excellent customer service to corporate clients- Searching for and attracting new suppliers, sourcing the best accommodations, negotiating rates and terms, as well as maintaining and building relationships with a network of international partners - Managing customers' telephone and email requests for accommodation, - Creating customized offers to meet their needs, providing an efficient and tailor-made service that meets the needs of international corporate clients- Confirming and finalizing reservations in accordance with internal standards- Managing and recording documents related to bookings (contracts, invoices, booking confirmations, etc.).

Wrocław, Poland

Responsibilities: answering phone calls, managing apartment reservations using the mHotel Pro system, greeting guests, checking in and checking out customers, general customer care during their stay, issuing invoices using the Fakturownia program.

Wrocław, Poland

Responsibilities: operate the front desk, take care of guests' needs and the cleanliness of the facility and report problems through ServiceNow.

Greece

Organizing the work of the children's club, co-organizing meetings with the resident at the hotel, guest relations, working as a resident at the airport, handling and escalating guest complaints, sharing information about the facility, programs available at the hotel and other services (e.g. spa center).

Master, Tourism - Sustainable Development Specialist

Magister (Mgr), International Management

Bachelor'S Degree, Tourism And Leisure, 5

The bachelor thesis with the topic "Management and sustainability of outbound mass tourism in selected examples of organizations operating.

Bachelor'S Degree, Sport Management