Paul Wilkins Email and Phone Number
Paul Wilkins work email
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Paul Wilkins personal email
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A proven leader in the P&C insurance industry, I have a track record of uniting and engaging people and teams, bringing them together to achieve organizational goals. I have a passion for effectively managing organizational change, developing management talent, and innovating and shaping the strategic vision of an organization.
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Vice President, National Operations SupportIntact Aug 2019 - PresentToronto, Ontario, CaResponsible for the national shared services teams in Operational Underwriting, Customer Accounts Direct Bill, Customer Experience, Call Quality & Web teams across multiple brands including belairdirect, Intact, Johnson/Unifund & RSA. Experience also overseeing Workforce Management.
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Director, Operational Underwriting - Ontario & West - BelairdirectIntact Mar 2018 - Aug 2019Toronto, Ontario, CaResponsible for the leadership of operational underwriting team for the Ontario & West regions across 5 offices.
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Director, Underwriting, Dtcd West - BelairdirectIntact Dec 2016 - Mar 2018Toronto, Ontario, CaResponsible for the development, implementation and consistent application of corporate guidelines for risk underwriting, business projects, processes and programs. Manage Corporate Personal Lines operations and provide technical support to regional underwriting. Research and develop operational plans, products and policies to achieve profitability, growth and process improvement goals, while maintaining service levels and productivity.
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Director, Operations, Dtcd West - BelairdirectIntact Mar 2016 - Dec 2016Toronto, Ontario, CaResponsible for the leadership of the Western region's regional underwriting teams, Customer Experience team and Call Quality team.
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Manager, Underwriting, Dtcd West - BelairdirectIntact Oct 2015 - Feb 2016Toronto, Ontario, CaResponsible for leadership of the Alberta regional underwriting teams located in Vancouver & Edmonton while undertaking the conversion of the Canadian Direct Insurance brand and policies to belairdirect. Also responsible for the Vancouver based policy administration team.
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Claims Manager - Vancouver CscIntact May 2015 - Oct 2015Toronto, Ontario, CaResponsible for the leadership of the Vancouver Claims Customer Service Centre including management and telephone adjusters for auto and property physical damage claims in BC & Alberta.
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Committee Chair - WestCadri Sep 2018 - PresentIdentify & document potential issues & opportunities in the regional P&C insurance market, which are consistent with CADRI’s mandate, and proactively address them. -
Senior Manager, Claims (Aquired By Intact)Canadian Direct Insurance May 2012 - May 2015Responsible for training, development, motivation and performance of assistant managers and adjusters. This includes recruitment of staff, auditing and completion/implementation of training plans. In addition, the senior manager actively participates in the development and implementation of the operational business plan ensuring that departmental objectives are met. There is a need to provide technical and procedural direction to staff and to deal with external customers and vendors.
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Claims Manager, Small Claims UnitCanadian Direct Insurance Aug 2010 - May 2012Responsible for training, development, motivation and performance of staff adjusters. This includes recruitment of staff, auditing and completion/implementation of training plans. Responsible for providing technical and procedural direction to staff and dealing with external customers and vendors.
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Management AssociateCanadian Direct Insurance Jun 2008 - Aug 2010Reporting to Human Resources, the Management Associate spends time in each department within the company to learn their roles and functions, understand their relationships with other departments, as well as gain experience on various projects and exposure to various leadership styles in preparation for a management position.
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Claims AdjusterCanadian Direct Insurance Feb 2007 - Jun 2008Accountable for adjusting personal automobile claims, efficiently coordinating associated claims servicing activities; coverage confirmations, loss analysis, claims settlements, investigation, receiving statements and payments in a professional and cost effective manner.
Paul Wilkins Skills
Paul Wilkins Education Details
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Simon Fraser UniversityPolitical Science -
Insurance Institute Of CanadaClaims
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University Of TorontoRisk Management
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Salmon Arm Secondary School
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Intact Learning CentreDirector Leadership Program
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Intact Learning CentreLeadership Passport Program
Frequently Asked Questions about Paul Wilkins
What company does Paul Wilkins work for?
Paul Wilkins works for Intact
What is Paul Wilkins's role at the current company?
Paul Wilkins's current role is Vice President, National Operations Support at Intact.
What is Paul Wilkins's email address?
Paul Wilkins's email address is pa****@****ect.com
What schools did Paul Wilkins attend?
Paul Wilkins attended Simon Fraser University, Insurance Institute Of Canada, University Of Toronto, Salmon Arm Secondary School, Intact Learning Centre, Intact Learning Centre.
What are some of Paul Wilkins's interests?
Paul Wilkins has interest in Golfing, Surfing, Hiking, Camping, Running, Swimming, Ironman.
What skills is Paul Wilkins known for?
Paul Wilkins has skills like Insurance, Claims Management, Customer Service, Leadership, Property And Casualty Insurance, General Insurance, Liability, Analysis, Management, Claim Investigation, Training, Underwriting.
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