Paulo Henrique Durães Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

• Development of APIs through Apex;• Knowledge in new generative AI features (AgentForce, PromptBuilder);• Knowledge in AI components (Service Replies, Work Summaries, Agentforce, Copilot, PromptBuilder);

São Paulo, Brasil

• Data analysis through CRM Analytics (creation of datasets, schedule datasyncs, creation of Lenses and Dashboards, creation of global filters);• Development of dynamic LWC components;• Development in Apex Salesforce Language;• Development of test classes in Apex Salesforce;• Javascript development for LWC components;• Working on a project focused on Service Cloud;• Development of SOQL and SAQL queries;• Experience in code versioning through Git and Gitlab;• Knowledge of Salesforce xml metadata;• Maintenance, code refactoring and bug resolution;• Practice clean code and best development practices;• Analysis and development of new solution architectures, from planning to implementation;

São Paulo, Brasil

• Modeling and development of solutions using native elements (Objects/fields, Validation Rule, Reports/Dashboards, Milestones, Knowledge, Flowbuilder (Record-Triggered, Autolaunched, ScreenFlow) Omni-Channel, Queue creation, AppBuilder, QuickActions, Field dependencies);• Construction and alteration of Compact Layouts and Page Layouts;• Creation of POCs and Demos;• Implementation of a project focused on Financial Services Cloud;• Creation of Scratch Orgs;• Use of Salesforce CLI for development;• Creation and maintenance of users (Permission Sets, Permission Set Groups);• Security changes at object, record and field levels;• Creation of filters to limit visibility of dashboards/fields in page layouts;

São Paulo, Brasil

Cargo: Administrativo Atividades: Atendimento a clientes; Controle e arquivamento de notas fiscais e boletos bancários; Auxilio ao departamento de contas a pagar; Atendimento telefônico; Verificar entrada e saída de correspondências; Receber e enviar documentos; Gerenciar as entregas; Atualização do sistema de balcão da empresa; Configuração das Máquinas windows para melhor desenvolvimento em relação a vendas; Atualização, manutenção de sistemas e hardwares das máquinas.

São Paulo, Brasil

Cargo: Jovem Aprendiz (Assistente administrativo); Atividades: Análise de documentos de patentes; Coleta e entrega de documentos entre departamentos; Análise de contratos; Assessoria ao departamento de informática (área focada principalmente em redes e helpdesk); Auxílio ao departamento jurídico e administrativo; Treinamento em processos de realização de contrato com fornecedores.