Pha Vang Email & Phone Number

Madison, Wisconsin, United States

● Empowered young adults towards self-sufficiency through mentoring, education, and employmenttraining.● Collaborated with employers and other community organizations to build training and career pathwaysfor young people into specified industries.● Coordinated employability workshops including resume and mock interviews.● Coordinated career exploration workshops and tours.● Designed and implemented a curriculum to help young people learn and develop workplace skills andprofessionalism, financial literacy, and career exploration.● Actively worked with young people to address barriers towards employment including licenseattainment and legal issues.● Performed case management of participants and submitted case notes into a data tracking system.● Performed follow-up to provide any additional assistance and for data reporting purposes.

Madison, Wisconsin, United States

● Staffed phone lines and provided excellent customer service.● Demonstrated a working knowledge of SNAP benefits and other other government rules with theability to interpret them to applicants.● Helped callers navigate government programs.● Troubleshooted and resolved any technical issues regarding client benefits and their circumstances.

Madison, Wisconsin, United States

● In partnership with Madison Metropolitan School District and the AVID program, implemented Teens of Promise programming in the classroom at La Follette High School.● Implemented AVID strategies in the classroom to strengthen student skills in writing, inquiry,collaboration, organization, and reading with the goal of increasing graduation rates and collegereadiness for underrepresented students at La Follette High School.● Trained and coached tutors to meet AVID standards and guidelines in the classroom.● Scheduled college visits and speakers in order to increase exposure to college and career pathways.● Created and fostered relationships with employers in the community to create training andemployment opportunities for young students.

Madison, Wisconsin, United States

● Represented United Way of Dane County in the community and upheld United Way of Dane County’smission statement.● Conducted site visits for agency approvals to be listed on VolunteerYourTime.org website.● Managed VolunteerYourTime.org website and provided technical assistance and training to enlistedagencies in order to better serve their needs.● Serve on internal and external committees including Martin Luther King, Jr. Day Youth Day of Service,Middleton Days of Caring, Dane County Administrators for Volunteer Service, and United Way of DaneCounty Internal Campaign.● Coordinated and managed Days of Caring for American Family Insurance and CUNA Mutual.● Served as Program Director for Youth Volunteer Corps.● Coordinated Holiday Gift Drive for Teens to raise over 1500 gifts for local youth in Dane County.● Coordinated Global Youth Service Day as a lead agency and engaged over 3000 youth in DaneCounty annually.● Staff 2-1-1 line and assist callers with information and referral services throughout seven counties inWisconsin.

Madison, Wisconsin, United States

● Planned, developed, and executed culturally competent outreach strategies in order to raiseawareness and educate the community about health insurance and HealthConnect, a premiumassistance program.● Demonstrated a working knowledge of health insurance, HealthConnect, and other governmentbenefits to determine eligibility and to educate applicants.● Trained, mobilized, and managed volunteers.● Followed up with current and potential HealthConnect enrollees to provide confirmation andtroubleshoot any issues.● Informed, educated, and provided support to 2-1-1 staff about the ACA and HealthConnect.

Madison, Wisconsin

Community Outreach and Healthcare Navigator● Performed outreach and education to the community regarding changes in healthcare reform.● Managed a diverse public setting in order to provide optimal service to underserved populations.● Determined eligibility and assisted with the enrollment process for individuals.● Provided specialized outreach and interpretation services to the Hmong community.● Referred consumers to public and private programs for additional assistance.