Pha Yang Email & Phone Number

Hopkins, Mn

As an insurance premium telephone auditor, I schedule audit and call the insured on the scheduled date and time to complete a phone audit over the phone on either their workers compensation policy or general liability policy. There are some audits where auditing both workers compensation and general liability is no uncommon.During the audit, necessary information is collected from the insured about the business and each employee present during the policy period auditing. A brief detail description about the business, quarterly report for payroll verification and sales journal will be collected at the time of the audit. Employee information will also be collected, such as their work duties, wages and overtime. Each employee will be classified under the right class code base on his or her duties for proper coverage.Data is simultaneously entered into the computer as the audit is being done over the phone. If the insured provides all necessary information by the end of the phone audit, everything should be completed and submitted in for further review. Rescheduling may be necessary for insured that does not have all necessary information for the audit.This position requires me to be very detail oriented and organized. Minor or major changes in the business should be noted down and point out to reviewer or underwriter.

United States

As an insurance premium telephone auditor, I schedule audit and call the insured on the scheduled date and time to complete a phone audit over the phone on either their workers compensation policy or general liability policy. There are some audits where auditing both workers compensation and general liability is no uncommon. During the audit, necessary information is collected from the insured about the business and each employee present during the policy period auditing. A brief detail description about the business, quarterly report for payroll verification and sales journal will be collected at the time of the audit. Employee information will also be collected, such as their work duties, wages and overtime. Each employee will be classified under the right class code base on his or her duties for proper coverage.Data is simultaneously entered into the computer as the audit is being done over the phone. If the insured provides all necessary information by the end of the phone audit, everything should be completed and submitted in for further review. Rescheduling may be necessary for insured that does not have all necessary information for the audit. This position requires me to be very detail oriented and organized. Minor or major changes in the business should be noted down and point out to reviewer or underwriter.

Collaborated with colleagues to create activities for kidsMentored and tutored kids in grades K-12 with their homeworkDemonstrated a positive role modelEvaluated kids participation and behavior by recording weekly observations

Helped students with school schedule Interacted with students about post high school plansWorked with students in career center

Respected and recognized guestsMaintained effective and clear communication with team membersProvided fast and friendly guest servicesMaintained a clean environment for guests and team members

Helped students with homeworkMaintained a positive role model for the studentsAssisted staffs in organizing programs for the studentsFacilitated students on the playground

Provided fast and friendly servicesMaintained customers' satisfactionManaged cash register

Bachelors, Psychology

Bachelor Of Applied Science, Psychology

Activities and Societies: Asian Pacific American Association, Intramural sports