Phaedra Brown, M.S.

Phaedra Brown, M.S. Email and Phone Number

Baltimore, MD, US
Phaedra Brown, M.S.'s Location
Oakland, California, United States, United States
About Phaedra Brown, M.S.

- 30 years of exceptional customer services, retention, and conflict resolution experience.- 60 years in financial management: banking and bookkeeping.- 15 years sales experience: banking, property management, and retail.- 8 years Higher Education: admissions, advising, enrollment, recruitment, scholarships, and military services.- Passionate and motivated about student success, engagement, and retention.- People person who is customer service-oriented, pays attention to detail, and communicates effectively.- Well-organized, multi-tasker, effective time-manager, problem solver and works with a sense of urgency to meet the needs of the organization.- Advanced proficiency in Microsoft Suite, including Word, Excel, Access, and PowerPoint.- Experience with Salesforce, Banner, PeopleSoft, Recruit, Degree Works, Onyx, PowerFAIDS, 8 x 8, CISCO, Leo, Blackboard, Yardi, Jenark, AMSI, Access Database, and VA Once.

Phaedra Brown, M.S.'s Current Company Details
University of Maryland, Baltimore (UMB)

University Of Maryland, Baltimore (Umb)

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Financial Analyst
Baltimore, MD, US
Phaedra Brown, M.S. Work Experience Details
  • University Of Maryland, Baltimore (Umb)
    Financial Analyst
    University Of Maryland, Baltimore (Umb)
    Baltimore, Md, Us
  • Portland State University
    Regional Admissions Counselor- Northern California
    Portland State University Apr 2023 - Present
    United States
    - Support recruitment and assist prospective first-year and transfer students to PSU Undergraduate Admissions.- Work with and support underserved and underrepresented students within territory - Build personalized relationships with prospective students, families, school counselors, and other constituents in support of the recruitment goals for the territory.- Work closely with Enrollment Management, the Transfer and Returning Student Resource Center (TRSRC), advisors in the advising pathways, high school college counselors and personnel at community colleges.- Develop and meet individual territory and overall admission enrollment goals.- Generate and implements outreach programs, events, and activities for recruitment and enrollment of students from targeted communities.- Determine and execute strategies for productive outreach for an assigned territory; develop and communicate with students and counselors to accomplish enrollment goals.- Create an environment that acknowledges, encourages, and celebrates differences.
  • University Of Maryland, Baltimore (Umb)
    Assistant Director Of Scholarships And Military Services
    University Of Maryland, Baltimore (Umb) Sep 2020 - Mar 2023
    United States
    - Administer approximately 150 UMSON scholarship & endowment awards totaling over $4M annually.- Award, reconcile, and monitor $30M Conway Scholarship.- Completes regular and accurate reconciliation of scholarship programs, coordinates with Finance Team, and communicates with the UMB Student Financial Assistance Office.- Submit scholarship and grant communications to the Communications and Marketing Team for solicitation to the Elm and university website.- Effectively work with other departments including the Dean of UMSON, Admissions, Office of Development, Office of Student Success, Office the Registrar, Accounting, and Student Financial Aid to ensure proper awarding and reconciliation of student accounts.- Track and manage scholarship expenditures in Access database.- Compile scholarship applicant data to determine student demographics semester over semester.- Collaborate with faculty, staff, and scholarship committee members on the scholarship application and awarding process.- SON School’s Certifying Official for veteran students and their families, which includes providing prospective students with general information about VA education benefits and certification process.- Supervise and train direct reports.- Conduct weekly scholarship meetings, one on one staff meetings, and quarterly performance evaluations.- Participate in admission open houses, financial well-being workshops, VA trainings, and scholarship seminars.- Stay informed on Scholarship trends, military regulations, and updated processes.- Educate and coach prospective and current students through financing their education.- Conduct financial wellness counseling sessions. - Complete outreach via phone, email, and chat message as needed to discuss scholarships and military requirements and opportunities.- Assist the Office of Admissions with recruitment and marketing strategies.
  • Laureate Online Education
    Enrollment Advisor
    Laureate Online Education Sep 2017 - Sep 2020
    Columbia, Maryland
    - Educated and advise prospective students on academic programs and specializations.- Guided students through the admissions process, policies, and procedures of the institution.- Discussed tuition, financial aid, military services, and potential scholarship opportunities available.- Counseled and motivate prospective students as they transition to enrollment status.- Improved rapport with prospective and current students by actively engaging and discussing programs.- Optimized student enrollment through active outreach via phone, email, chat, and or text messaging.- Strengthened strategies in resolving conflicts more efficient and effectively.- Coached students through student portal setup.- Maintained student privacy and institution integrity.- Exceeded quarterly enrollment goal by 10% quarter over quarter.
  • Westminster Management
    Bookkeeper
    Westminster Management Jan 2013 - Sep 2016
    Baltimore, Maryland Area
    - Collected and posted rental payments and late fees to resident ledgers.- Prepared bank deposits by compiling and reconciling data from various forms of payment.- Filed late rent notifications with the court.- Attended rent court for residents who failed to pay rent by due date.- Completed evictions on homes as required by law.- Reconciled, verified, and reported accounting discrepancies.- Recorded, stored, and analyzed data on market trends.- Stayed knowledgeable on local laws, rental processes, and procedures.- Maintained above 97% monthly occupancy.

Phaedra Brown, M.S. Education Details

Frequently Asked Questions about Phaedra Brown, M.S.

What company does Phaedra Brown, M.S. work for?

Phaedra Brown, M.S. works for University Of Maryland, Baltimore (Umb)

What is Phaedra Brown, M.S.'s role at the current company?

Phaedra Brown, M.S.'s current role is Financial Analyst.

What schools did Phaedra Brown, M.S. attend?

Phaedra Brown, M.S. attended Walden University, University Of Maryland University College, The Community College Of Baltimore County, Northwestern High School.

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