Phaedra Laermans Email & Phone Number

Brussels, BE

Brussel, Brussels Hoofdstedelijk Gewest, België

Brussel, Brussels Hoofdstedelijk Gewest, België

In charge of project/program managing several high priority enablement and transformation tracks on a global level, involving multiple stakeholders across the entire organisation.

Brussels Area, Belgium

Spiro 173 is a social enterprise that brings yoga and mindfulness techniques to children in classrooms as of the age of 3, under the brand name Relax in de Klas. The purpose is to familiarize children with all these techniques till the age of 12, so that they become more resilient to face stress and pressure during their teenage and adult lives. In charge.

Brussel En Omgeving

Brussels Hoofdstedelijk Gewest, België

Improved finance and admin processes, budgeting, data collection for reporting to Board and stakeholders. Completed a feasibility study for CRM implementation and IT transformation aimed at simplifying planning, and reporting for the psychologists and providing the organization with a flexible operational basis to grow further.

Brussels Hoofdstedelijk Gewest, België

Design and Implementation of CRM system to improve all administrative workload around class subscriptions, data reporting to subsidising authorities and financial reporting to Board.

Brussels Hoofdstedelijk Gewest, België

Brussels Area, Belgium

Together with a team of senior consultants, I drove service sales enablement initiatives across the EMEA region both in our direct as 1Tier selling model. We looked for opportunities to improve processes and tools, or even develop new tools to support Cisco's growth ambitions in the Service business. Improving data accuracy in the service contracts was a.

Brussels Area, Belgium

Managing a team of 9 people, in charge driving major change initiatives in Cisco’s partner landscape, to support Service Sales in EMEA & Russia as well as improving internal operational processes, tools and policies to improve the ease of doing business with Cisco. Major challenges and achievements in effective change management, building a trusted.

Assigned to the Cisco Service Contract Center (an interface for Partners to order and manage their service contracts) Roll Out and Adoption team for the European Theatre. Duties include implementation of strategic project decisions, internal reporting, access management, KPI design and follow up and internal and external communication.

Brussels Area, Belgium

Worked as a consultant on different projects for Microsoft, KBC bank, De Post, Cisco Systemsand as a Project Management trainer for Fortis and Delta Lloyd.

Louvain-la-Neuve, Belgium

Implemented IT projects and workflow systems for major accounts, and consulted key accounts for business processes and transposed them into IT applications. Denali was a small enterprise, so responsibilities also included HR, finance, accounting and operational management. Reported directly to CEO.

Brussels Area, Belgium

Set up a full Management Information System (MIS) reporting and cost accounting system for the department and reported directly to international MIS dept. Was also involved in financial and operational projects such as balanced scorecard, business continuity and disaster recovery, rebranding, etc.Managed day-to-day operational aspects of the department.

Brussels Area, Belgium

Administrative coordination of fellowship demands and follow up of existing portfolio (reports, evaluations, payments). Conducted negotiation with European research institutes on financial and contractual matters.

Brussels Area, Belgium

Full coordination of all VIP events (congresses, receptions, dinners, etc) and account management for all corporate business seat owners. Organised events for 10 up to 7000 VIP guests, including security, hospitality and catering.

Brussels Area, Belgium

Assisted the owners in Finance & HR and managed day to day operations.

Master’S Degree, Business/Managerial Economics, Cum Laude

Education record