Phaibun Poonmaroeng Email & Phone Number
Who is Phaibun Poonmaroeng? Overview
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Phaibun Poonmaroeng is listed as it is my at MV Solution, a company with 3 employees, based in Bangkok, Bangkok City, Thailand. AeroLeads shows a matched LinkedIn profile for Phaibun Poonmaroeng.
Phaibun Poonmaroeng previously worked as Business Development Specialist at Mv Solution and Help Desk Support Specialist at Living Mobile Co., Ltd.. Phaibun Poonmaroeng holds Bachelor'S Degree, Business Information Technology from Institute Of Vocational Education Bangkok..
Email format at MV Solution
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About Phaibun Poonmaroeng
I am a Help Desk Support Specialist at Living Mobile Co., Ltd. since November 2022, offering swift support for POS systems, diagnosing and resolving issues, achieving high first-call resolution rates, maintaining records of customer interactions, and assisting with system upgrades. I also collaborate with cross-functional teams to improve product offerings and consistently exceed KPIs.Previously, I worked as an Area Associate from August 2021 to July 2022, where I managed a portfolio of restaurants, drove initiatives to increase restaurant wallet share, and achieved sales targets. I maintained strong relationships with restaurant clients, analyzed their behavior, and collaborated with sales and account management teams to grow opportunities within the territory.Prior to that, I was part of the Sales Department from July 2020 to August 2021, focusing on customer needs, driving revenue through sales skills, and achieving company objectives. I supported experimental projects and gathered customer feedback.I also have experience as a Customer Service Agent at transcosmos (Thailand) from February 2018 to July 2020. I handled customer inquiries, resolved complaints, processed orders, maintained customer databases, and provided feedback on customer service efficiency.My diverse background showcases skills in technical support, sales, and customer service, along with the ability to adapt and excel in different roles.
Phaibun Poonmaroeng's current company
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Phaibun Poonmaroeng work experience
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Business Development Specialist
Current
Help Desk Support Specialist
Offers swift, expert support for POS system, hardware, and software issues.Diagnosed and resolved POS system issues to minimize business disruptions and maintain customer service.Used remote tools and phone support, achieving a high first-call resolution rate.Maintained detailed records of customer interactions, including reported issues and follow-up.
Area Associate
-Build and manage a portfolio of restaurants-Drive initiatives to increase restaurant wallet share & GMV -Maintain restaurant retention rate -Provide restaurants with a high service experience -Empathize with restaurants and help resolve customer issues-Collect and analyze data concerning restaurant clients’ behavior to understand changing.
Sales Department
-Quality check potential lead -Focusing on customer needs-Drive revenue through skills and represent freshket with a comprehensive- understanding of our offerings-Close sale and Up selling -Responsible for achieving company objectives through understanding -customers, effective planning, managing sales activities along the process. -Support experiment.
Customer Service Agent
-Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries. -Handle and resolve customer complaints.-Obtain and evaluate all relevant information to handle product and service inquiries.-Perform customer verifications. -Process orders, forms, applications and requests -Manage customers’ accounts.
Phaibun Poonmaroeng education
Bachelor'S Degree, Business Information Technology
Itm, เทคโนโลยีดิจิทัล(โมบายแอปพลิเคชั่น)
Frequently asked questions about Phaibun Poonmaroeng
Quick answers generated from the profile data available on this page.
What company does Phaibun Poonmaroeng work for?
Phaibun Poonmaroeng works for MV Solution.
What is Phaibun Poonmaroeng's role at MV Solution?
Phaibun Poonmaroeng is listed as it is my at MV Solution.
Where is Phaibun Poonmaroeng based?
Phaibun Poonmaroeng is based in Bangkok, Bangkok City, Thailand while working with MV Solution.
What companies has Phaibun Poonmaroeng worked for?
Phaibun Poonmaroeng has worked for Mv Solution, Living Mobile Co., Ltd., Freshket, and Transcosmos (Thailand).
How can I contact Phaibun Poonmaroeng?
You can use AeroLeads to view verified contact signals for Phaibun Poonmaroeng at MV Solution, including work email, phone, and LinkedIn data when available.
What schools did Phaibun Poonmaroeng attend?
Phaibun Poonmaroeng holds Bachelor'S Degree, Business Information Technology from Institute Of Vocational Education Bangkok..
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