Phaivanh Outhonesak

Phaivanh Outhonesak Email and Phone Number

QA Engineer at symplr - Healthcare Compliance + Credentialing @ symplr - Healthcare Compliance + Credentialing
houston, texas, united states
Phaivanh Outhonesak's Location
Shawnee, Kansas, United States, United States
Phaivanh Outhonesak's Contact Details

Phaivanh Outhonesak work email

Phaivanh Outhonesak personal email

n/a
About Phaivanh Outhonesak

Phaivanh Outhonesak is a QA Engineer at symplr - Healthcare Compliance + Credentialing at symplr - Healthcare Compliance + Credentialing. They possess expertise in customer service, access, windows server, databases, sportswear and 18 more skills.

Phaivanh Outhonesak's Current Company Details
symplr - Healthcare Compliance + Credentialing

Symplr - Healthcare Compliance + Credentialing

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QA Engineer at symplr - Healthcare Compliance + Credentialing
houston, texas, united states
Website:
symplr.com
Employees:
405
Phaivanh Outhonesak Work Experience Details
  • Symplr - Healthcare Compliance + Credentialing
    Qa Engineer
    Symplr - Healthcare Compliance + Credentialing Oct 2017 - Present
    Overland Park
    Participate in product design reviews to provide input on functional requirements and potential problems.Review software documentation to ensure technical accuracy and compliance.Perform functional and regression testing.Document software defects using a bug tracking system (JIRA, Azure DevOps) and report defects to software developers.
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  • Cactus Software
    Implementation Specialist/Crystal Reports Developer
    Cactus Software Oct 2013 - Oct 2017
    Overland Park, Ks
    Work closely with clients to build relationships and identify problems with client credentialing process.Make recommendations on software/hardware solutions.Remotely deploy/configure software on client side servers and troubleshoot installation problems.Trained end users on how to use new system.Provide advance support for Cactus software suite.Develop custom Crystal reports to match paper applications so they can be filled out electronically via Cactus.Lead Crystal Reports user conferences to teach Cactus users how to develop basic reports.
  • Cactus Software
    Help Desk Technician/Technical Trainer
    Cactus Software Jun 2012 - Oct 2013
    Overland Park, Ks
    Provided remote support for Cactus Software suite of applications, SQL and Oracle databases, network connectivity.Create incident tickets and capture data; complete follow-up and follow-through on all tickets to ensure client satisfaction.Document requests and incidents, resolutions, and work-around procedures in self-help knowledge base.Schedule and conduct training remotely and onsite at client hospitals on Cactus Software product suite.
  • Gear For Sports Inc
    Twill Coordinator
    Gear For Sports Inc Aug 2007 - Jun 2012
    Lenexa, Ks
    Oversaw small department of 3-4 peopleCreate databases and spreadsheets to track orders and materials Responsible for organizing and sourcing materials needed for cutting twill appliqué in-house and outside sources.Check in all twill from various sources and update information in MS Access and Oracle databases.Conduct weekly inventory for twill and order supplies as needed for all sources while keeping $340,000 budget.Serve as liaison between twill cutting and other departments.
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  • Affinitas Corp
    Csr/Tech Support I
    Affinitas Corp Dec 2005 - May 2007
    Lawrence, Kansas Area
    Partnered with Time Warner to address customer concerns in a call center environment.Provided level 1 tech support for cable boxes, remotes, modems and routers.Updated accounts and services including taking credit card payments.De-escalate "hot" calls by upselling and offering promotions to keep accounts active.

Phaivanh Outhonesak Skills

Customer Service Access Windows Server Databases Sportswear Routers Logility Headwear Training Inventory Management Trend Analysis Merchandising Retail Sourcing Apparel Product Development Visual Merchandising Fashion Fabric Development Microsoft Sql Server Azure Devops Jira Crystal Reports

Phaivanh Outhonesak Education Details

  • Itt Technical Institute Kansas
    Itt Technical Institute Kansas
    It; Computer Networking Systems

Frequently Asked Questions about Phaivanh Outhonesak

What company does Phaivanh Outhonesak work for?

Phaivanh Outhonesak works for Symplr - Healthcare Compliance + Credentialing

What is Phaivanh Outhonesak's role at the current company?

Phaivanh Outhonesak's current role is QA Engineer at symplr - Healthcare Compliance + Credentialing.

What is Phaivanh Outhonesak's email address?

Phaivanh Outhonesak's email address is po****@****plr.com

What schools did Phaivanh Outhonesak attend?

Phaivanh Outhonesak attended Itt Technical Institute Kansas.

What skills is Phaivanh Outhonesak known for?

Phaivanh Outhonesak has skills like Customer Service, Access, Windows Server, Databases, Sportswear, Routers, Logility, Headwear, Training, Inventory Management, Trend Analysis, Merchandising.

Who are Phaivanh Outhonesak's colleagues?

Phaivanh Outhonesak's colleagues are Justin Fortin, Becky Carter, Gunasheela Satharasi, Gururaj Shet, Trent Hoffman, Tom Richards, Rupanshi Tripathi.

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